Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Adams

Des Moines,WA

Summary

Dynamic and results-driven professional with extensive experience as a Brand Ambassador, Customer Service Representative, and Assistant Retail Manager. Demonstrated ability to engage and communicate effectively with diverse audiences, leveraging strong interpersonal skills to enhance customer satisfaction and brand loyalty. Proven leadership in managing teams, improving operational efficiency, and executing marketing strategies. Adept at navigating various computer software and social media platforms to support business goals. Highly adaptable and quick to learn new processes, consistently contributing to organizational success through a proactive and positive approach.

Overview

12
12
years of professional experience

Work History

Social Media Marketing Specialist

Anonymous Buffalo
Seabeck, WA
04.2023 - 04.2024
  • Increased online engagement through the creation of compelling content tailored to target audiences.
  • Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
  • Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
  • Increased website traffic by creating and sharing engaging social media posts that directed users to relevant on-site content.
  • Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
  • Utilized analytics tools to measure campaign success, providing detailed reports to stakeholders on KPIs and areas for improvement.

Brand Ambassador

Boar's Head
Mukilteo, WA
02.2022 - 04.2023

• Greeting all customers and offering samples.

• Increased brand awareness through face-to-face interactions, product demonstrations, and sampling.

• Collected and reported customer feedback to help improve products and marketing strategies.

• Utilized social media platforms to promote events, share experiences, and connect with potential customers.

• Maintained a professional and positive image of the brand at all times, contributing to a consistent and favorable public perception.

• Answer all questions customers had about product.

• Staying ontop of knowledge product to sure wifh customers

• Making sure all products are faced and organized neatly on shelves.

• Preparing samples for customers for demo event slicing up deli meats and cheeses to make sandwiches and etc.

CNC Machine Operator

Sekisui Aerospace
Renton, WA
09.2015 - 05.2021
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Input instructions to program CNC machines to control machine movement and produce parts to specification.
  • Trained and coached new team members on proper machine set-up procedures.
  • Moved finished work to correct staging area for disposition.
  • Learned and followed safety procedures to keep machines operated safely and prevent accidents.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.

Assistant Manager

Famous Footwear
Tukwila, WA
06.2012 - 08.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Diploma - General Studies

West Seattle High
Seattle, WA
06.2004

Skills

- Social Media Marketing

- Customer Service

- Content Creation

- Team Leadership

- CNC Machine Operation

- Management

- Data Analysis

- Sales

- Attention to detail

- Computer savvy

- Communication

- Self Starter

- Dependable

- Retail

Timeline

Social Media Marketing Specialist

Anonymous Buffalo
04.2023 - 04.2024

Brand Ambassador

Boar's Head
02.2022 - 04.2023

CNC Machine Operator

Sekisui Aerospace
09.2015 - 05.2021

Assistant Manager

Famous Footwear
06.2012 - 08.2015

Diploma - General Studies

West Seattle High
Curtis Adams