Curtis Anderson
West Covina,CA
Summary
Versatile and results-driven professional with a proven track record at Angry Chef Repair, excelling in warranty processing and claims resolution. Leveraged Microsoft Office mastery and exceptional problem-solving skills to enhance customer satisfaction and streamline operations. Demonstrated ability to manage multiple priorities, showcasing outstanding organizational and communication abilities.
Overview
14
14
years of professional experience
Work History
Warranty Clerk
Angry Chef Repair
07.2024 - Current
- Coordinated shipping arrangements for replacement parts or products covered under warranty programs.
- Enhanced customer satisfaction by efficiently processing warranty claims and providing timely resolutions.
- Developed strong relationships with vendors, facilitating smoother interactions during the claim process.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Leveraged expertise in Microsoft Excel to manipulate data sets, perform calculations, and create informative charts and graphs.
Night Auditor
Motel 6 Hotel
03.2023 - 03.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Data Entry Clerk
Maglite
02.2019 - 02.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
- Supported successful audit processes by providing accurate and timely data reports.
Delivery Driver
Amazon
01.2016 - 01.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Data Entry Clerk
Blue Sabre Inc
06.2010 - 06.2015
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Education
Highschool Diploma -
Northview High School
Covina, CA06.2011
Skills
- Claims Processing
- Microsoft Office
- Filing systems
- Technical knowledge
- Warranty processing
- Service Scheduling
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Multitasking
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Active Listening
- Effective Communication
- Computer Proficiency
- Data Entry
- Analytical Thinking
- Professionalism
Timeline
Warranty Clerk
Angry Chef Repair
07.2024 - Current
Night Auditor
Motel 6 Hotel
03.2023 - 03.2024
Data Entry Clerk
Maglite
02.2019 - 02.2021
Delivery Driver
Amazon
01.2016 - 01.2018
Data Entry Clerk
Blue Sabre Inc
06.2010 - 06.2015
Highschool Diploma -
Northview High School
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