Curtis Barnes

JSV Applebee's / Thrive Restaurant Group Applebee'

09.1998 - 04.2024

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
Performed audits to reduce and control loss and meet internal audit and compliance objectives.
Developed comprehensive training programs for employees to enhance skills development and career progression opportunities.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Summary