Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
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Curtis Barnes

Washington,DC

Summary

Highly efficient Baggage Handler with proven track record in swift and precise luggage handling. Specialized in adhering to safety protocols and utilizing operational equipment effectively. Collaborative approach and strong problem-solving abilities ensure optimal baggage operations and enhance passenger experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Baggage Handler

United Airlines
Dulles, Virginia
01.2024 - Current
  • Reported any discrepancies found in baggage handling processes to supervisors.
  • Used scanners to track parcel information, condition or receipt.
  • Responded to customer inquiries about lost or delayed baggage.
  • Ensured that all pieces of luggage are properly tagged before loading them onto an aircraft.
  • Collected, sorted and checked baggage tags against flight lists.
  • Organized entered data with batches and labels to facilitate sortation of entered information.

Welcome Ambassador

DC Public Library
Washington, DC
12.2023 - 01.2025
  • Assisted customers in finding their way around the facility.
  • Assisted visitors in locating seating areas within the facility.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Answered customer inquiries regarding programs, services, and events.

Police Explorer

Prince George's County Police
Oxon Hill, Maryland
01.2020 - 12.2024
  • Practiced de-escalation techniques designed for diffusing potentially violent situations.
  • Maintained a professional demeanor while interacting with members of the public.
  • Performed crowd control at parades and other large community events.
  • Provided support to police officers by accompanying them on ride-alongs.
  • Directed traffic at high-volume special events for public safety and order.
  • Developed an understanding of investigative techniques used by detectives during criminal investigations.

Parking Attendant

SP Plus Parking
Landover, MD
09.2023 - 02.2024
  • Directed traffic flow within the lot as needed to maintain safety and orderliness.
  • Monitored parking area for safety, security and general customer concerns.
  • Directed drivers to parking spots.
  • Assisted customers with finding available spaces in the lot.
  • Monitored entrances, exits and lots to ensure compliance with parking policies.
  • Inspected vehicles for proper registration tags prior to allowing entry into the lot.

Delivery Driver Helper

United Parcel Service, UPS
Washington, DC
11.2023 - 01.2024
  • Loaded and unloaded cargo from trucks, vans and automobiles.
  • Requested customer signatures for deliveries.
  • Followed established safety procedures when loading, unloading packages into, from delivery vehicles.
  • Stacked packages securely inside delivery vehicles for safe transport.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Encoder

District Photo
Beltsville , MD
08.2022 - 01.2023
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Created reports and audited charts to maintain concise records.
  • Logged and tracked progress of work to chart speed and efficiency.
  • Scanned, sorted and entered paper files into digital database.

Education

High School Diploma -

Anacostia Senior High School
Washington, DC
06-2022

Skills

  • Baggage handling
  • Package sorting
  • Data entry
  • Customer service
  • Safety procedures
  • Inventory management
  • Traffic monitoring
  • Quality control
  • Conflict resolution

Accomplishments

  • DCSAA Athletic Academic Achievement Award Winner. Fmr. Middle & High School Honor Roll student. Fmr. Police Explorer / Cadet.

Certification

  • CPR Certification

Languages

English
Professional

Affiliations

  • Former Anacostia Senior HS Basketball player. (Washington, D.C.) Former Prince George's County Police Explorer. (Prince George's County, Maryland) Former Intern for the District of Columbia Public Library. (Washington, D.C.)

Timeline

Baggage Handler

United Airlines
01.2024 - Current

Welcome Ambassador

DC Public Library
12.2023 - 01.2025

Delivery Driver Helper

United Parcel Service, UPS
11.2023 - 01.2024

Parking Attendant

SP Plus Parking
09.2023 - 02.2024

Encoder

District Photo
08.2022 - 01.2023

Police Explorer

Prince George's County Police
01.2020 - 12.2024

High School Diploma -

Anacostia Senior High School

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