Overview
Work History
Timeline
Summary
Skills
Education
Affiliations
Curtis Blazek

Curtis Blazek

General Manager
Concord,NC

Overview

44
44
years of professional experience

Work History

Store Manager

Extra Space Storage
Concord , NC
05.2022 - Current
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of employee performance reviews.
  • Assessed operational efficiency of the store's departments.

General Manager

Inspire Brands/Buffalo Wild Wings
Charlotte, NC
02.2015 - 05.2022
  • Managed Uptown Charlotte/NASCAR Hall of Fame location with a focus on special event coordination.
  • Managed comprehensive aspects of restaurant functions such as procurement, staff development, customer service and compliance with inspections.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.

Assistant Customer Service Manager

Harris Teeter Supermarkets
Charlotte, NC
10.2012 - 02.2015
  • Coordinate operations at the grocery store's front end.
  • Achieved superior standards of satisfaction for associates and guests.
  • Directed team activities to support cross-functional departments and meet objectives.

General Manager

Pilot Flying J Travel Centers
Knoxville, TN
10.2005 - 09.2012
  • Coordinated marketing efforts to introduce new strategies and training programs for the Flying J division post-acquisition.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Held position as General Manager preceding Marketing role.
  • Analyzed financial and operational statements to align with merchandising goals.
  • Supervised daily functions at Subway and Arby’s locations.

Area Sales Manager

Belk
Charlotte, NC
02.2005 - 10.2005
  • Spearheaded efforts for successful store inauguration.
  • Directed multiple teams and coordinated all-inclusive retail functions.
  • Established ambitious goals for employees to promote achievement and surpass business targets.

Grocery Manager

Meijer Supercenters
Kalamazoo, MI
07.2004 - 02.2005
  • Managed overall store activities, including soft and hard lines as well as convenience store operations.
  • Handled all inventory control functions in a large-scale grocery setting.

Customer Service Manager

Harris Teeter Supermarkets
Charlotte, NC
02.1995 - 06.2004
  • Supervised and coordinated activities of front-end associates and served as Manager on duty for retail grocery store with sales of $500,000 weekly
  • Recommended personnel actions including promotion, transfer, retention and dismissal of associates.
  • Guided staff in adhering to company regulations, departmental tasks, and role functions.

Production/Quality Control Manager

Lanscot-Arlen Fabrics
Concord, NC
04.1993 - 05.1997
  • Planned, analyzed and implemented efficient manufacturing distribution and routing procedures
  • Developed, monitored and administered multi-million dollar annual operating budgets
  • Implemented cost and inventory controls which resulted in significant expense reductions
  • Planned and scheduled all production
  • Ensured quality control on manufacturing process

Resort Manager

Yonahlossee Resort and Club
Blowing Rock, NC
03.1989 - 04.1993
  • Supervised the overall facility operations for a sports resort.
  • Oversaw P&L, budgeting, purchasing along with food and beverage operations.
  • Managed junior tennis activities alongside coordinating USTA tournaments.

Athletic Ticket Student Supervisor

Appalachian State University
Boone, NC
05.1984 - 06.1989
  • Responsible for verification of gate receipts per NCAA policy
  • Represented university as official during all athletic events
  • Headed special event distribution of tickets for alumni and recruits

Assistant Branch Manager

Michigan National Bank
Cassopolis, MI
02.1981 - 08.1986
  • Managed branch operations while conducting teller training.

Timeline

Store Manager - Extra Space Storage
05.2022 - Current
General Manager - Inspire Brands/Buffalo Wild Wings
02.2015 - 05.2022
Assistant Customer Service Manager - Harris Teeter Supermarkets
10.2012 - 02.2015
General Manager - Pilot Flying J Travel Centers
10.2005 - 09.2012
Area Sales Manager - Belk
02.2005 - 10.2005
Grocery Manager - Meijer Supercenters
07.2004 - 02.2005
Customer Service Manager - Harris Teeter Supermarkets
02.1995 - 06.2004
Production/Quality Control Manager - Lanscot-Arlen Fabrics
04.1993 - 05.1997
Resort Manager - Yonahlossee Resort and Club
03.1989 - 04.1993
Athletic Ticket Student Supervisor - Appalachian State University
05.1984 - 06.1989
Assistant Branch Manager - Michigan National Bank
02.1981 - 08.1986
Appalachian State University - Bachelor of Science, Business Administration
Southwestern Michigan College - Associate of Arts, Business Management
University of North Carolina At Charlotte - Some College (No Degree), Teacher Certification

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Skills

  • Event Coordination Proficiency
  • Hourly shift management
  • Personnel development
  • Team leadership and coaching
  • Policies and procedures
  • Inventory management
  • Store operations oversight
  • Operational budgeting
  • Recruitment and hiring
  • Employee training
  • Financial operations management
  • Retail inventory management

Education

Bachelor of Science - Business Administration

Appalachian State University, Boone, NC

Associate of Arts - Business Management

Southwestern Michigan College, Dowagiac, MI

Financed studies by full time work

Some College (No Degree) - Teacher Certification

University of North Carolina At Charlotte, Charlotte, NC

Financed studies by full time work

Affiliations

  • United Way Campaign Team Leader
  • March of Dimes-Board of Directors-Cabrrus County
  • Boone Jaycees, Board of Directors
  • Jaycee of the Quarter
  • Club Managers Association of America
  • Red Cross Instructor
Curtis BlazekGeneral Manager