- I enjoy helping others and giving back to the community
- Team Sports
- Mindfulness Practices
- Swimming
Curtis Dagley
San Pedro,CA
Summary
Dynamic professional with a proven track record at Fred Brown's Recovery Svc, adept in case management and problem-solving. Excelled in streamlining processes, enhancing client care through comprehensive assessments, and fostering positive outcomes. Skilled in MS Office and relationship building, consistently achieving high compliance and client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager
Fred Brown's Recovery Svc
03.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Detox Technician
Conquer Recovery Services
12.2021 - 08.2023
- Streamlined intake process for new patients by accurately gathering essential information about medical history, substance use habits, and current health status at the time of admission.
- Assisted patients in identifying triggers and coping strategies to prevent relapse after completing the detox program.
- Provided emotional support to patients experiencing withdrawal symptoms, helping them to better manage their discomfort.
- Educated patients on the importance of proper nutrition, hydration, and self-care during the detoxification process.
Cashier
Food 4 Less Supermarket
04.2012 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Psychology
Long Beach City College
Long Beach, CA08-2028
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
- Client advocacy
- Care coordination
- MS office
- Resource management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Certification
- First Aid, CPR/AED Instructor Certification – American Red Cross or American Heart Association.
- Driver's license
- Peer Support Specialist Certification-Peer support Coalition Or various state certifying agencies.
- Registered alcohol and drug technician
Interests
Timeline
Detox Technician
Conquer Recovery Services
12.2021 - 08.2023
Case Manager
Fred Brown's Recovery Svc
03.2021 - Current
Cashier
Food 4 Less Supermarket
04.2012 - 02.2013
- First Aid, CPR/AED Instructor Certification – American Red Cross or American Heart Association.
- Driver's license
- Peer Support Specialist Certification-Peer support Coalition Or various state certifying agencies.
- Registered alcohol and drug technician
Associate of Arts - Psychology
Long Beach City College
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