Results-driven General Manager with experience overseeing $1.5M monthly revenue operations seeks to apply proven leadership and operational expertise to drive growth and excellence in restaurant or retail management. Skilled in team development, multi-unit coordination, and delivering exceptional customer experiences in high-volume environments.
Seasonal position overseeing comprehensive operations of a high-volume visitor center encompassing retail gift shop and café services in one of Washington's premier national park destinations. Direct daily operations for 16-20 full-time employees while managing approximately $1.5 million in monthly revenue. Responsible for staff scheduling, inventory management, customer service excellence, and financial performance in a fast-paced seasonal tourism environment.
Key responsibilities include coordinating multi-departmental operations between retail and food service divisions, ensuring compliance with National Park Service standards and regulations, managing vendor relationships and procurement, implementing staff training programs, and maintaining exceptional visitor experience standards during peak tourism seasons. Experience includes budget oversight, sales forecasting, employee performance management, and operational planning to maximize efficiency during limited seasonal operating windows.
Responsible for handling phone and web inquiries regarding Inogen's portable oxygen concentrators. Guided prospective patients through a consultative sales process by discovering needs, provided solutions, and coordinating sale with prescribing doctors office. Consistently
met and exceeded sales targets in a performance-based sales role. Senior position increased both salary and performance goals.
Provide students with informative curriculum in a clear and concise manner using proven methods that motivate students to engage and excel. Maintain discipline and structure in the classroom; meet with parents and administration to communicate effective strategies to
improve student performance; and simplify lesson plans to provide more effective learning. Inspire them to learn.
Investigate alleged cases of child abuse, neglect, or abandonment while working in conjunction with local law enforcement. Assess danger threats, child vulnerabilities and caregiver protective capacities to determine whether a child is safe or unsafe, and then determine appropriate legal action if necessary.
Self-motivated; dependable; driven; punctual; computer-savvy; professional; personable; competitive; and honest
Excellent computer skills - Microsoft Office, Salesforce
Skilled negotiator and adept at connecting with various consumer demographics Team Building, excellent communication skills
ServSafe Food Protection Manager Certification - #27765313