Dynamic kitchen leader with a proven track record at Buffalo Wild Wings, excelling in operations management and team leadership. Successfully enhanced restaurant performance through strategic planning and effective complaint resolution. Skilled in resource management and employee development, fostering a positive work environment that drives productivity and efficiency.
Hi, I’m
Curtis Duty
Dover,DE
Summary
Overview
23
years of professional experience
1
Certification
Work History
Buffalo Wild Wings
Shift Leader
03.2025 - Current
Job overview
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Touch of Italy
Kitchen Manager
06.2017 - 04.2020
Job overview
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Buffalo Wild Wings
Certified Trainer
08.2006 - 03.2018
Job overview
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Documented attendance, participation, and progress.
- Maintained organization of documents, materials, and equipment.
Dogfish Head Alehouse
Line Cook
04.2002 - 07.2006
Job overview
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Caesar RodneyCamden, DE
No Degree from General Studies
University Overview
Skills
- Resource management
- Operations management
- Employee attendance monitoring
- Production scheduling
- Shift scheduling
- Complaint resolution
- Team leadership
- Shift paperwork completion
- Shift checklists
- Team supervision
- Inventory counts
- Positive attitude
Certification
Serve safe Certified
ABC card
Timeline
Shift Leader
Buffalo Wild Wings
03.2025 - Current
Kitchen Manager
Touch of Italy
06.2017 - 04.2020
Certified Trainer
Buffalo Wild Wings
08.2006 - 03.2018
Line Cook
Dogfish Head Alehouse
04.2002 - 07.2006
Caesar Rodney
No Degree from General Studies
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
MacKenzie McDowellMacKenzie McDowell
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Kristina OrrKristina Orr
Server/Bartender/Shift Manager at Buffalo Wild WingsServer/Bartender/Shift Manager at Buffalo Wild Wings
David ThachDavid Thach
General Manager at Buffalo Wild WingsGeneral Manager at Buffalo Wild Wings
Shaquille EdwardsShaquille Edwards
Assistant Director of Dining Services at Presbyterian Senior Living/Three Oaks DiningAssistant Director of Dining Services at Presbyterian Senior Living/Three Oaks Dining