Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Ellison

Yukon,OK

Summary

Adept at operations management and customer service, I significantly enhanced efficiency and client satisfaction at Stallion Oilfield Services. My expertise in logistics planning and team leadership, coupled with a Class A commercial driver's license, has consistently driven success and profitability. Trustworthy and skilled, I excel in dynamic environments, achieving notable achievements in transportation and operational excellence.

Overview

15
15
years of professional experience

Work History

Part Time Executive Chauffeur

Thompson Black Car
01.2025 - Current
  • Enhanced client satisfaction by providing timely and efficient transportation services.
  • Streamlined pick-up and drop-off processes by maintaining open lines of communication with both clients and dispatchers.
  • Managed tight schedules and unforeseen delays, consistently delivering clients to their destinations on time.
  • Performed basic vehicle maintenance tasks such as oil changes tire rotation keeping cars in optimal condition.
  • Assisted clients with luggage handling, demonstrating exceptional customer service skills.
  • Navigated complex routes with ease, resulting in punctual arrivals to destinations and meetings.
  • Continuously updated knowledge of local attractions, restaurants, hotels, and entertainment venues in order to provide informed recommendations to clients upon request.
  • Adhered to strict company policies regarding personal conduct, dress code, and passenger interactions at all times.
  • Exercised discretion and confidentiality when handling sensitive information or high-profile passengers.
  • Conducted thorough vehicle inspections before each trip, guaranteeing the safety of passengers during transit.
  • Stayed current with traffic patterns, construction zones, and alternate routes to ensure efficient navigation at all times.
  • Coordinated with security teams during high-profile events ensuring clients were provided with the highest level of safety and discretion possible.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up 1 to 6 passengers and transported to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Operated party vehicles, buses and town cars.
  • Communicated with passengers regarding estimated time of arrival.
  • Drove VIPs to corporate events and meetings.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Demonstrated excellent communication skills when coordinating travel plans with executive assistants and other support staff.

Hot Shot Driver

Ellison Express LLC
01.2022 - Current
  • Adapted to changing routes and delivery requirements as needed.
  • Loaded and unloaded cargo with care, following company procedures.
  • Delivered goods to various locations while ensuring safe transportation.
  • Assisted in planning routes to optimize travel time and reduce delays.
  • Communicated with dispatch to confirm delivery schedules and routes.
  • Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
  • Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
  • Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
  • Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
  • Safely transported high-priority cargo, ensuring timely delivery and minimizing risk of damage.
  • Completed thorough pre-and post-trip inspections to maintain safety standards and prevent breakdowns.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Navigated challenging weather conditions safely while maintaining schedule integrity for time-sensitive shipments.
  • Interacted with customers and offered exemplary service, escalating issues to manager.
  • Performed daily vehicle inspections and completed reports regarding issues with trucks.
  • Contributed to increased profitability by seeking out additional loads when possible without compromising safety or legal requirements.
  • Developed strong knowledge of local traffic patterns, allowing for quicker navigation when faced with road closures or delays.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Optimized vehicle performance through regular preventative maintenance, contributing to reduced downtime due to repairs.
  • Utilized GPS technology effectively to streamline navigation processes while avoiding costly detours or missed exits.
  • Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
  • Adhered to all relevant regulations, including hours of service, weight restrictions, and hazardous material handling procedures.
  • Reduced fuel costs for the company with careful route planning and regular vehicle maintenance.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Removed and unloaded packages from Flat Bed trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Inspected load security and checked for damages.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

CDL A OTR Driver

S & S Transportation
09.2020 - 12.2021
  • Reduced fuel costs by consistently monitoring vehicle performance and implementing preventive maintenance measures.
  • Streamlined proof-of-delivery processes by utilizing mobile technology solutions that reduce paperwork errors while improving overall efficiency.
  • Enhanced safety record with diligent pre-and post-trip inspections, promptly addressing any potential issues.
  • Navigated through various weather conditions while adhering to safety protocols, ensuring safe transport of goods at all times.
  • Coordinated closely with warehouse staff for effective loading/unloading procedures, ensuring safe handling of goods throughout the process.
  • Ensured accurate weight distribution of cargo loads by following proper loading guidelines, preventing vehicle imbalance, and safety hazards on the road.
  • Assisted in loading/unloading when necessary, contributing to a more efficient overall process from start to finish.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Completed regular maintenance tasks on the truck to minimize breakdowns and increase operational efficiency.
  • Utilized GPS technology for efficient route planning and real-time traffic updates.
  • Reduced fuel consumption through strategic planning and smart driving techniques.
  • Performed daily pre-trip inspections to ensure vehicle safety and prevent downtime.
  • Navigated various weather conditions safely, resulting in zero accidents or delays due to weather-related issues.
  • Delivered goods on time by adhering to deadlines and efficiently managing routes.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance at all times while on duty.
  • Ensured timely deliveries with effective communication between dispatchers, clients, and supervisors.
  • Maintained accurate logs of hours driven, mileage, and expenses for proper reporting.
  • Secured cargo properly to prevent damage or loss during transportation.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Fastened chains, straps, covers, and binders to secure load during transit.

Operations Manager/Driver

Stallion Oilfield Services
01.2016 - 06.2020
  • Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
  • Conducted process audits to identify areas for improvement and implemented best practices.
  • Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
  • Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
  • Supervised operations staff of 5 and kept 24 employees compliant with company policies and procedures.
  • Empowered 29 employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upselling the workforce to meet dynamic industry demands.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Conducted market analysis for informed decision-making and resource allocation.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Placed sales calls and handled sales for incoming customer calls.
  • Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
  • Implemented rental asset processes and cleanliness standards.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Managed inventory control, ensuring optimal availability of rental equipment for customer needs.
  • Implemented a preventive maintenance program, extending the lifespan of rental equipment and reducing downtime due to repairs.
  • Negotiated favorable contracts with suppliers, lowering costs while maintaining high-quality standards for rental equipment.
  • Assisted clients in tailoring rental packages to meet their unique project requirements while remaining within budget constraints.
  • Oversaw daily operations at multiple locations, ensuring efficient management of resources and personnel across all branches.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Obtained signatures from customers upon delivery of goods.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Equipment Operator/Project Manager/Driver

Charter Pipeline & Reclaim/Continental Concrete
02.2014 - 12.2015
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Operated machining equipment safely with team of operators.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
  • Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
  • Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
  • Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
  • Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
  • Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
  • Graded earth and smoothed surfaces as part of projects or finish work.
  • Maintained accurate records of equipment performance and service history for future reference and analysis.
  • Supported site supervisors by providing timely feedback on machine performance, identifying areas for improvement or repair needs.
  • Utilized GPS systems to accurately survey and grade terrain for worksite preparation.
  • Enhanced project outcomes by adjusting equipment settings according to specific job requirements.
  • Operated specialized attachments to complete tasks efficiently, such as using a hydraulic breaker for rock excavation projects.
  • Assisted with safe materials transport between work sites to reduce downtime.
  • Assisted in project planning to ensure equipment availability, aligning with project timelines.
  • Supported project managers in equipment selection and strategy, contributing to cost-effective operations.
  • Operated heavy equipment to move large quantities of dirt and debris.
  • Loaded and unloaded construction materials on site.
  • Monitored fuel, oil and water levels of heavy equipment.
  • Checked equipment performance and made necessary repairs.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Removed topsoil, vegetation, and rocks to grade earth to specifications.
  • Employed bulldozers, loaders and backhoes for construction projects.
  • Used cranes and hoists to move large objects.
  • Engaged stakeholders in project discussions to align expectations and gather feedback.
  • Conducted quality assurance checks throughout project lifecycle to maintain high standards.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Operations Manager/Supervisor/Driver

Stallion Oilfield Services
01.2010 - 01.2014
  • Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
  • Conducted market analysis for informed decision-making and resource allocation.
  • Conducted process audits to identify areas for improvement and implemented best practices.
  • Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Supervised team of 16 employees and provided training focused on maximizing overall performance.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Directed dispatching, routing, and tracking of 34 fleet vehicles.
  • Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
  • Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
  • Managed 2 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Scheduled and organized delivery routes.
  • Tracked and monitored vehicle performance and maintenance.
  • Answered phone calls and responded to customer emails.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Managed customer accounts and invoicing.
  • Provided customers with information on products and services.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

High School Diploma -

Canadian High School
Canadian, OK
05.1990

No Degree - Forestry

Eastern Oklahoma State College
Wilburton, OK

Skills

  • Defensive driving
  • Dispatcher communication
  • Operations oversight
  • Customer service
  • P&L management
  • Dependable and trustworthy
  • Operations management
  • Problem-solving
  • Team leadership
  • Load securement
  • Route planning expertise
  • Class A commercial Driver's license
  • Order picking and processing
  • Equipment operation
  • Logistics planning
  • Multitasking Abilities

Timeline

Part Time Executive Chauffeur

Thompson Black Car
01.2025 - Current

Hot Shot Driver

Ellison Express LLC
01.2022 - Current

CDL A OTR Driver

S & S Transportation
09.2020 - 12.2021

Operations Manager/Driver

Stallion Oilfield Services
01.2016 - 06.2020

Equipment Operator/Project Manager/Driver

Charter Pipeline & Reclaim/Continental Concrete
02.2014 - 12.2015

Operations Manager/Supervisor/Driver

Stallion Oilfield Services
01.2010 - 01.2014

High School Diploma -

Canadian High School

No Degree - Forestry

Eastern Oklahoma State College

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Curtis Ellison