Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CURTIS FOSTER

Lemoore,CA

Summary

Seasoned Crisis Case Manager II with a proven track record at Kings View, adept in client advocacy and de-escalation techniques. Skilled in developing crisis intervention plans, enhancing client safety, and fostering strong community relationships. Achieved a 25-client caseload management success rate, demonstrating exceptional multitasking and problem-solving abilities. Compassionate Crisis Case Manager with broad experience in high-stress environments. Skilled in providing immediate support to individuals and families in crisis, using knowledge of mental health issues and social services resources. Well-versed in developing personalized care plans and advocating for client needs. Notable track record of building strong relationships with community partners to enhance service provision. Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

15
15
years of professional experience

Work History

Crisis Case Manager II - MCRT

Kings View
Hanford , CA
11.2024 - Current
  • Developed and implemented crisis intervention plans to assist individuals in managing their current situation.
  • Provided support, counseling and referrals to clients in crisis situations.
  • Assessed client's needs and provided appropriate resources or referrals to ensure safety of the individual.
  • Conducted home visits to assess family dynamics and provide assistance as needed.
  • Collaborated with community agencies to coordinate services for clients in need of additional help.
  • Maintained accurate case notes, documentation and records of all client interactions.
  • Coordinated activities such as job placement, housing assistance, legal aid and other supportive services for clients in crisis situations.
  • Identified any potential risks or threats posed by a client's behavior or environment and took appropriate action accordingly.
  • Monitored progress of clients through regular follow-up contacts both over the phone and in person.
  • Responded promptly to emergency calls from clients or community members regarding mental health crises.
  • Educated families on how best to manage their loved one's disorder while maintaining healthy relationships with them.
  • Managed caseloads of up to 25 clients at a time while providing quality care tailored to each individual's specific needs.
  • Participated in multidisciplinary team meetings with representatives from various organizations involved in a client's treatment plan.
  • Attended court hearings when necessary to advocate for the rights of an individual facing criminal charges due to their mental illness.
  • Advised families on available resources that could benefit their loved one during times of extreme distress.
  • Documented services and collected required data for evaluation.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Investigated child abuse or neglect cases and exercised protective actions when necessary.
  • Organized support groups to help families understand and support client or patient.

Case Manager / Housing Coordinator

Kings County ACT Program
Hanford , CA
02.2023 - 08.2024
  • As a Housing Specialist, I work with community organizations, government agencies, and property owners to secure living arrangements, negotiate rents, deposits, and move-in terms on behalf of clients in collaboration with the Housing Coordinator.
  • Manages lease agreements for short-term, transitional, and permanent housing. Works with a team to ensure the availability of appropriate housing options for clients. Locates housing opportunities in defined areas to meet short-term, transitional, and permanent client housing needs.
  • Collaborates with the Housing Coordinator regarding all lease agreements, including master leases and scattered-site leases.
  • Prepare subsidy applications, maintain client housing files, and ensure rent calculations are accurate.
  • Work closely with program service staff to understand individual client needs and preferences related to housing.
  • Regularly communicate with the staff about housing alternatives and changes in availability. Assist in monthly tenant rent collection.
  • Work with professionalism the housing industry as well as advocates for disabled, homeless, senior citizens, veterans and low to moderate income persons. Attend public meetings and engage in community outreach to provide housing assistance information.
  • Assist clients by driving them to housing locations and helping them to secure required documents for housing placement. Conduct bio-psychosocial and/or housing screenings and VI-SPDAT Assessments utilizing the Coordinated Entry System (CES) in Clarity. Perform shift management duties in coordination with other ACT staff.
  • Function as assistant to shift manager as assigned. Comply with Comply with all MHS and program rules, policies and procedures including HIPAA standards.
  • As a Case Manager, I recommend and assist with access to medical, educational, social, vocational, housing, and more, to support program goals. Initiate referrals to the next level of care, and coordinatewith physical health providers to ensure whole-person care, and advocate in the best interest of clients.I provide assessments, mental health evaluations, family-individual-group therapy, plan development,case consultation, crisis intervention, discharge placement, and assist clients in meeting basic needsand symptom management.
  • Complete accurate and timely documentation, and meet minimum billable requirements for direct client services.
  • Facilitate placement including pre-placement visits, and transportation as needed. Shift coverage including part of the on-call team. Provide field-based services as required by program and client need.
  • Maintain confidentiality of client’s care. Participate in scheduled program meetings. Implements universal screening process for students. Other relevant duties as assigned.

SSI Advocate / Eligibility Worker

Kings County Human Services Agency
Hanford, CA
02.2021 - 01.2023
  • As an eligibility worker I was responsible for determining whether or not individuals and families are eligible for government assistance programs
  • I commonly work with a variety of different agencies, including the Social Security Administration, Department of Veterans Affairs, and other state and federal offices
  • As an Eligibility worker I reviewed applications from people who need help paying for food, housing, medical care, etc
  • They must determine which applicants meet the requirements for these programs and which do not
  • This often involves gathering information about each applicant’s income, assets, family situation, etc
  • As an Eligibility Worker some of my Job Duties and a wide range of responsibilities, which include:
  • Interviewing applicants to determine their eligibility for benefits, including collecting documentation such as birth certificates or Social Security cards
  • Reviewing applications to determine if the applicant meets eligibility requirements for a specific program
  • Calculating the number of benefits to be awarded to each applicant based on specific criteria such as income level or family size
  • Communicating with clients about their applications, either by phone or in person
  • Determining whether an applicant has been previously disqualified from receiving benefits
  • Interviewing clients to gather information about their financial status, including income, debts, and assets
  • Processing applications for social services programs such as Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and Medicaid
  • Interviewing clients to determine eligibility for government assistance programs such as Food Stamps or Temporary Assistance for Needy Families (TANF)
  • Processing appeals for clients who were denied benefits due to an error made by the government

Lead Case Manager/Peer Support Specialist

KINGS WHOLE PERSON CARE / CHAMPIONS RECOVERY
Hanford, CA
02.2016 - 12.2020
  • As a Lead Case Manager, I was responsible for helping those with chronic illness, mental health issues or life-altering conditions to gain access to rehabilitation programs and other community services
  • Their duties include meeting with clients and their families, connecting clients with professional services and maintaining consistent communication with clients to assess their wellbeing and make changes to their treatment plan as needed
  • As Lead Case Manager I performed several tasks to achieve the best outcomes for my clients
  • These duties usually involved working with my clients directly and often working with the clients’ family members and close friends and health care workers
  • As Lead Case Manger so of my responsibilities included:
  • Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
  • Working with clients, family and friend support networks and health care professionals to put care plans in place
  • Listening to clients’ concerns and providing counseling or intervention as required
  • Recording clients’ progress including charting referrals, home visits and other notable interactions
  • Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
  • Following up with discharged clients to ensure they were satisfied with services, and they are still in good physical and mental health

Lead Facility Monitor / Security

CHAMPIONS RECOVERY ALTERNATIVE PROGRAMS
Hanford, CA
02.2016 - 12.2020
  • As the Lead Residential Facility Monitor, I supervised daily living functions and assisted in providing program activities, I monitored residents and visitors in program participation and compliance
  • I helped support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership
  • An understanding of addiction & recovery and facilitation of educational groups
  • As Lead Facility Monitor my responsibilities consist of maintaining shift coverage, supervision and support of residential clients, setting and contributing to the safety and security of the clients and the facility
  • Enforcing program rules, policies, and procedures
  • Intervene in crisis situations, reporting to on-call counselor in case of emergency
  • Document and report observations and pertinent information concerning client behaviors, attitudes and interactions in the communication log
  • Report and monitor residential medications according to procedures
  • Guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management
  • Conducting regular rounds of the facility and interacting with participants to share information, provide supplies, and facilitate interventions as necessary
  • Address negative behaviors with a positive attitude
  • Conduct and/or monitor educational groups as assigned (day & evening shifts)
  • Perform periodic inspections of the facility and develop corrective action plans to address problems
  • Supervise client activities including breaks, work assignments, recreational activities, and other activities
  • Perform minor maintenance/cleaning
  • Oversee and participate in the cleaning of the home
  • Ensure chores are completed; inspect house for health and safety hazards
  • Supervise or monitor the preparation of meals

Food Technician

Coalinga State Hospital
Coalinga, CA
05.2010 - 07.2012
  • As a Food technician I assisted in food scientists in testing the safety and quality of food products and conducting research that can lead to improvements in the food industry
  • I would conduct analytical experiments that detect harmful food products before they are released to the general public, aid in food formulations development or increase food manufacturing efficiency
  • After a study is complete, they may be responsible for preparing reports to share with the public, government agencies or the scientific community
  • As a Food Technician my duties included:
  • Ensuring sanitary guidelines when working with foods and food service equipment
  • Cleaning and maintaining food service and dining areas
  • Ensuring that customers/patients receive quality service
  • Ensuring that the food served to customers/patients is nutritious, safe, and sanitary
  • Operating institutional slicers, shredders, food processors, and sealer machines
  • Following and maintaining high sanitation standards and guidelines as per NFS, and HACCP
  • Ensuring proper hazard analysis and critical control points (HACCP) and Serv-Save protocols are adhered to
  • Maintaining facility security

Education

West Hills College-Lemoore
Lemoore, CA
05.2012

Skills

  • Client advocacy
  • De-escalation techniques
  • Motivational interviewing
  • Contingency planning
  • First aid training
  • Crisis management
  • Self motivation
  • Emergency planning
  • Multitasking Abilities
  • Stress management techniques
  • Time management
  • Relationship building
  • Problem-solving
  • Written communication

References

References available upon request.

Timeline

Crisis Case Manager II - MCRT

Kings View
11.2024 - Current

Case Manager / Housing Coordinator

Kings County ACT Program
02.2023 - 08.2024

SSI Advocate / Eligibility Worker

Kings County Human Services Agency
02.2021 - 01.2023

Lead Case Manager/Peer Support Specialist

KINGS WHOLE PERSON CARE / CHAMPIONS RECOVERY
02.2016 - 12.2020

Lead Facility Monitor / Security

CHAMPIONS RECOVERY ALTERNATIVE PROGRAMS
02.2016 - 12.2020

Food Technician

Coalinga State Hospital
05.2010 - 07.2012

West Hills College-Lemoore

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