Curtis Frederickson

Human Good East

11.1987 - Current

Directed the production and safe service of daily menus to a large population of clients with varying dietary requirements.
Planned menus, prepared and served a variety of catered events.
Retail sales experience in small cafe including customer service, menu planning, ordering, sanitation and POS system.
Planned menus, created order guides and placed orders for needed products.
Resolved issues quickly to maintain productivity goals.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Supervised food presentation and plating to enhance visual appeal.
Coordinated kitchen activities with front-of-house staff for seamless service.
Monitored food inventory and supplies to prevent waste.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operation.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Set and oversaw weekly and special menu plans.
Managed team of 18+ production associates, overseeing productive production processes and meeting all deadlines.
Coordinated with other departments to maintain smooth and efficient product flow.

Summary