Curtis Gilbert

• Enhanced communication between homeowners and board members through regular meetings and detailed reports.
• Managed budgets for 250 unit community, ensuring financial stability and proper allocation of funds.
• Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
• Coached association board members on their roles and responsibilities, empowering them to make informed decisions for the betterment of their communities.
• Overseeing and managing 25 million dollar construction lawsuit.
• Implemented new payroll system when the Association converted from a Management Company to self-managed.
• Implemented new Owner's Portal to facilitate new in-house management.
• Configured and negotiated for new payment portal system for owners.
• Instituted new credit card acceptance for resort fees and incidental charges.
• Purchased, coded and uploaded all needs of the Association as well as book keeping input.
• Worked with the Board of Directors and Legal team with day to day matters as well as complex items to facilitate the smooth operation of the Association.
• Monitored expenditures to insure the Association got the biggest return and maximum benefits for the projects and daily operation. Currently savings of $10k per month compared to previous Management Company.
• Continuous effort to improve property in presentation and friendly environment with the Guests and owners.

• Supervised staff of 14 in day-to-day activities.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Hands-on as well as supervision of day-to-day projects as well as developed and installed landscape/sprinkler system/building maintenance.
• Trouble shot issues in the common areas as well as within the units.
• Developed a positive cash flow unit maintenance program.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
• Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
• Maintained inventory and ordered supplies to keep facility resources readily available.
• Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
• Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
• Monitored electricity, gas and water systems for proper function to minimize costs.
• Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
• Contributed to organizational growth by supporting the onboarding of new employees and ensuring they had a comfortable work environment.
• Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.

• Supervised staff of 12-15 in day-to-day activities.
• Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
• Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
• Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
• Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
• Managed a team of technicians, providing training and guidance for improved performance and professional development.
• Oversaw the repainting of the Buildings.
• Increased cost savings by renegotiating vendor contracts and identifying areas for budget optimization.
• Reduced energy consumption through the installation of energy-efficient systems and monitoring usage patterns.
• Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
• Championed workplace health initiatives, creating a culture of wellness that contributed to higher employee engagement levels.
• Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
• Tracked and documented operational and financial records to perform analysis of performance and costs.
• Implemented comprehensive emergency preparedness plan, significantly improving response times in crisis situations.
• Fostered relationships with local emergency services, ensuring coordinated response to potential incidents at facility.
• Improved facility safety standards by conducting regular audits and implementing updated compliance measures.
• Optimized HVAC and lighting systems for energy efficiency, contributing to environmental sustainability goals.
• Enhanced tenant satisfaction, responding promptly to all service requests and conducting regular feedback sessions.
• Managed team of maintenance staff, fostering culture of excellence and quick response to repair needs.
• Streamlined inventory management system for maintenance supplies, leading to reduced waste and cost savings.
• Negotiated contracts with vendors to secure quality services at competitive prices.
• Coordinated renovation projects for enhanced operational efficiency, overseeing contractor work to ensure timely completion.
• Developed and maintained annual budgets for facility operations, ensuring fiscal responsibility and cost-effectiveness.
• Implemented preventive maintenance schedule, significantly reducing downtime and repair costs.
• Maintained facility grounds, equipment, and safety compliance.
• Prepared reports and schedules with accuracy.
• Developed and oversaw budgets for facilities and worked within cost restraints.
• Reviewed and oversaw construction and renovation projects.
• Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
• Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.

• Monitored building systems and directed preventive maintenance.
• Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
• Verified building areas were working optimally and kept clean.
• Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
• Conducted thorough evaluations of staff performance, offering feedback and opportunities for professional growth within the maintenance department.
• Supervised employee performance, preventive maintenance, and safety.
• Managed a team of technicians, providing training and guidance to ensure high-quality workmanship in all tasks performed.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Oversaw $25 million renovation including cladding, windows and doors.
• Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
• Procured pricing information from various vendors to support cost-effective purchasing.
• Managed efficient teams of up to 23 employees.
• Established clear procedures for handling repairs, planning maintenance and completing building updates.
• Developed and implemented building operations and maintenance policies.
• Oversaw building renovations and expansions, ensuring timely completion while minimizing disruption to ongoing operations.

7 quarters of Nursing