Curtis Gregory
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Operations Coordinator
FedEx Ground
10.2012 - Current
- Enhance customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Cultivate and strengthen lasting service provider relationships using strong issue resolution and dynamic communication skills.
- Train and guide team members to maintain high productivity and performance metrics.
- Train new employees on proper protocols and customer service standards.
- Conduct quarterly vehicle inspections for contractor vans to ensure their fleets maintain DOT road standards.
- Coordinate and dispatch linehaul routes to ensure timely arrivals of material loads.
Public Service Administrator
Kansas Department of Labor
11.2007 - Current
- Supervise small team in receipt and disbursement of KDOL mail to multiple inter-office locations. Directs staff to prepare, sort and deliver all incoming and outgoing mail using computerized/mechanical equipment.
- Supervise small team in ensuring adequate inventory of all items in KDOL agency supply system. Consults with Purchasing and Graphics staff to coordinate with State Printer to provide supply of agency use documents.
- Work with KDOL offices to update their address files so they can receive best discount on their daily, monthly, quarterly and annual mailings.
- Prepares monthly reports for department leads regarding postage usage and savings.
- Directs maintenance for vehicles and other Mail Center equipment.
- Provide leadership, guidance and support to staff members.
Education
AAS - Computer Information Systems, Networking
Bryan College
Topeka, KS06.2012
Diploma -
Topeka High School
Topeka, KS05.2001
Skills
- Process Implementation
- Training Management
- Supply Ordering
- Logistics Coordination
- Staff Supervision
- Inventory Coordination
- Administrative Management
- Problem-Solving
- Analytical Skills
- Records Organization and Management
Timeline
Operations Coordinator
FedEx Ground
10.2012 - Current
Public Service Administrator
Kansas Department of Labor
11.2007 - Current
AAS - Computer Information Systems, Networking
Bryan College
Diploma -
Topeka High School