Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Curtis Grove

Cordova,TN

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

27
27
years of professional experience

Work History

Janitor

Deidre's Cleaning Service
Bartlett , TN
03.2021 - Current
  • Make sure that the office is clean including the restrooms and make sure that all of the trash cans are emptied.

Customer Service/Cashier

Poplar Wines And Spirits
Collierville , TN
09.2018 - 12.2020
  • Helped customers locate certain liquors and wines and complete each sell at the cash register.


Data Entry Clerk

First Horizon Bank
Memphis, TN
01.2017 - 09.2018
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.

Data Entry Clerk

The Institution School Of Cosmetology
Memphis, TN
09.2011 - 09.2018
  • Compiled data and reviewed information for accuracy prior to input.
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages.
  • Reviewed completed work for compliance with regulations.

Office Manager

Mid South Professional Cleaning
Memphis, TN
12.2003 - 08.2017
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Sourced vendors for special project needs and negotiated contracts.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Coordinated special projects and managed schedules.

Data Entry Clerk

Advanced Toxicology Network
Memphis, TN
09.2002 - 10.2003
  • Collected drug screening batches, keyed all the patients informational batches and filed all batches.

Education

History

Northside High School
1991

Skills

  • Self-Motivated
  • Data Entry
  • Service-Oriented
  • Team Collaboration
  • Data Gathering
  • Microsoft Office
  • Record Sorting and Filing
  • Data Entry and 10-Key
  • Creative Thinking
  • Multitasking and Prioritization
  • Flexible and Adaptable
  • Prioritization and Time Management
  • Cleaning Solution Preparation
  • PPE Safety
  • Use of Chemical Cleaners

Timeline

Janitor

Deidre's Cleaning Service
03.2021 - Current

Customer Service/Cashier

Poplar Wines And Spirits
09.2018 - 12.2020

Data Entry Clerk

First Horizon Bank
01.2017 - 09.2018

Data Entry Clerk

The Institution School Of Cosmetology
09.2011 - 09.2018

Office Manager

Mid South Professional Cleaning
12.2003 - 08.2017

Data Entry Clerk

Advanced Toxicology Network
09.2002 - 10.2003

History

Northside High School

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Curtis Grove