Curtis Hanna

Offer 12+ years of expertise in utilizing six sigma methodologies to transform business operations in the areas of customer satisfaction, organizational performance, operational efficiency and employee competencies. Thrives in directing large-scale projects and managing cross functional teams that can successfully deliver year over year growth to an operation. Key achievement: Directly supervised a team focused on operational excellence comprised of nearly 200 hourly employees and NE managers resulting Hayward's A.M. winning "FedEx Ground A.M sort of the year", an award only given to the top A.M sort out of the nearly thousand other buildings in the country. A significant improvement for the sort as it was a bottom performer for the past several years. I took pride in that accomplishment as it rarely is won by large operations Historically, as the capacity of a building increases it becomes more difficult to deliver exceptional metrics.