Motivated professional with a commitment to top-tier performance.
Strong leadership and motivational skills in addition to a focus on
customer satisfaction. Maximize quality assurance through compliance
with regulatory guidelines and training initiatives. Unwavering
commitment to customer satisfaction, with the ability to build
productive relationships, resolve complex issues, and win customer
loyalty.
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Maintained professional working relationships and promoted open lines of communication with staff.
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Developed a talented team, participating in hiring, coaching, and performance management processes.
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Oversaw and approved the ordering of necessary operational supplies and equipment for grounds maintenance.
housekeeping.
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Worked with human resources regarding employee recruiting, hiring, and terminating.
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Established work schedules, ensuring job tasks were effectively assigned and completed properly.
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Monitored customer feedback and implemented changes as needed to enhance service quality.
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Managed the operations of a large team, overseeing daily activities, and long-term projects.
Recruited, interviewed, hired, and trained new staff members in accordance with company policies.
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Established and maintained open, collaborative relationships with employees.
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Maintained accurate records of employee attendance, payroll information, vacation requests, and other human.
Resources functions.
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Implemented and developed operational standards, policies, and procedures.
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Oversaw personnel to maintain adequate staffing and minimize overtime.
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Conducted quality, timely performance feedback and performance appraisals.
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Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
improvement
Maintained professional working relationships and promoted open lines of communication with staff.
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Developed a talented team, participating in hiring, coaching, and performance management processes.
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Managed the daily operations of multiple departments to maximize efficiency.
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Managed the operations of a large team, overseeing daily activities, and long-term projects.
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Developed and maintained relationships with customers and vendors for successful project completion.
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Resolved customer issues quickly and professionally, while maintaining high customer satisfaction ratings.
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Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles.
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Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
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Worked with human resources regarding employee recruiting, hiring and terminating.
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Prepared staff work schedules and assigned specific dutie
Patrolled premises regularly to maintain order and establish a security presence.
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Utilized strong communication skills to interact with staff, guests, vendors, and law enforcement personnel in a.
Professional manner.
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Enforced safety regulations, policies, and procedures to ensure a safe environment.
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Observed, reported, and documented suspicious activities to management.
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Prepared detailed reports of security incidents and investigations.
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Maintained daily logs of all activity occurring on the premises.
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Enforced safety and security regulations to protect property and personnel.
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Performed routine checks of fire alarms, door locks, lighting systems, and surveillance equipment for proper functioning.
Responded quickly to emergency situations, using sound judgment to resolve issues promptly.