Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Holiday

875 Gate Run Road,FL

Summary

Motivated professional with a commitment to top-tier performance.

Strong leadership and motivational skills in addition to a focus on

customer satisfaction. Maximize quality assurance through compliance

with regulatory guidelines and training initiatives. Unwavering

commitment to customer satisfaction, with the ability to build

productive relationships, resolve complex issues, and win customer

loyalty.

Overview

11
11
years of professional experience

Work History

Assistant Manager-House Keeping

Fleet Landing
Jacksonville, FL
03.2024 - Current
  • Monitored team compliance with safety and health guidelines.
  • Cultivated and maintained relationships to promote a positive work culture.
  • Established budgets and tracked expenses to drive operational efficiency.
  • Directed special projects and daily operations.
  • Attend resident counselor meeting.
  • Morning huddles with nurse leaders.
  • Monthly Quadpi meetings and leadership rounding.
  • Monthly housekeeping schedule.

Operation Manager

UF Health Shands Hospital
Jacksonville, FL
02.2023 - Current

Maintained professional working relationships and promoted open lines of communication with staff.

Developed a talented team, participating in hiring, coaching, and performance management processes.

Oversaw and approved the ordering of necessary operational supplies and equipment for grounds maintenance.

housekeeping.

Worked with human resources regarding employee recruiting, hiring, and terminating.

Established work schedules, ensuring job tasks were effectively assigned and completed properly.

Monitored customer feedback and implemented changes as needed to enhance service quality.

Managed the operations of a large team, overseeing daily activities, and long-term projects.

Assistant Director-EVS

HHS
Sanford, FL
10.2021 - 11.2022

Recruited, interviewed, hired, and trained new staff members in accordance with company policies.

Established and maintained open, collaborative relationships with employees.

Maintained accurate records of employee attendance, payroll information, vacation requests, and other human.

Resources functions.

Implemented and developed operational standards, policies, and procedures.

Oversaw personnel to maintain adequate staffing and minimize overtime.

Conducted quality, timely performance feedback and performance appraisals.

Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.

improvement

Operations Manager-EVS

Crothall
Gainesville, FL
04.2017 - 10.2021

Maintained professional working relationships and promoted open lines of communication with staff.

Developed a talented team, participating in hiring, coaching, and performance management processes.

Managed the daily operations of multiple departments to maximize efficiency.

Managed the operations of a large team, overseeing daily activities, and long-term projects.

Developed and maintained relationships with customers and vendors for successful project completion.

Resolved customer issues quickly and professionally, while maintaining high customer satisfaction ratings.

Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles.

Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.

Worked with human resources regarding employee recruiting, hiring and terminating.

Prepared staff work schedules and assigned specific dutie

Security Officer

Tower Hill Insurance Group
Gainesville, FL
08.2013 - 04.2017

Patrolled premises regularly to maintain order and establish a security presence.

Utilized strong communication skills to interact with staff, guests, vendors, and law enforcement personnel in a.

Professional manner.

Enforced safety regulations, policies, and procedures to ensure a safe environment.

Observed, reported, and documented suspicious activities to management.

Prepared detailed reports of security incidents and investigations.

Maintained daily logs of all activity occurring on the premises.

Enforced safety and security regulations to protect property and personnel.

Performed routine checks of fire alarms, door locks, lighting systems, and surveillance equipment for proper functioning.

Responded quickly to emergency situations, using sound judgment to resolve issues promptly.

Education

High School Diploma -

Leesburg High School
Leesburg, FL
05-2002

Skills

  • Team building
  • Time management abilities
  • Problem-solving abilities
  • Relationship Building
  • Professionalism
  • Teamwork and Collaboration

Timeline

Assistant Manager-House Keeping

Fleet Landing
03.2024 - Current

Operation Manager

UF Health Shands Hospital
02.2023 - Current

Assistant Director-EVS

HHS
10.2021 - 11.2022

Operations Manager-EVS

Crothall
04.2017 - 10.2021

Security Officer

Tower Hill Insurance Group
08.2013 - 04.2017

High School Diploma -

Leesburg High School
Curtis Holiday