Curtis Jones
Keystone Heights,FL
Summary
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
5
5
years of professional experience
Work History
Teller
Capital City Bank
04.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
- Assisted customers with account inquiries, providing prompt and knowledgeable support to enhance satisfaction.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Evaluated customer feedback to drive enhancements in service quality and branch operations efficiency.
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
- Kept inventory accurate with effective management and regular cycle counts.
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices.
- Assisted with billing, entering orders with high accuracy and verifying insurance.
- Called insurance companies to determine prescription cost.
Customer Service Representative
Winn Dixie
09.2020 - 09.2023
- Interacted with customers, ensuring excellent service and experiences to generate repeat business.
- Served as primary point of contact for customer inquires and questions.
- Handled exchanges, returns, and refunds to resolve customer complaints.
- Anticipated needs and resolved problems to keep customers happy.
Education
Associate in Arts (A.A.) -
Santa Fe College
Gainesville, FL12.2022
Skills
- Stress Management
- Adaptability
- Cash Handling
- Relationship building and management
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
LANGUAGE
English
Native
Timeline
Teller
Capital City Bank
04.2024 - Current
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
Customer Service Representative
Winn Dixie
09.2020 - 09.2023
Associate in Arts (A.A.) -
Santa Fe College