Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Curtis Kent

Farmington Hills,MI

Summary

Driven and adaptable professional with proven leadership experience as a Manager at Jimmy John’s, where I oversaw daily operations, trained new hires, optimized shift efficiency, and upheld brand standards in a high-volume environment. Demonstrated accountability and time management through additional roles in grounds maintenance and golf course hospitality, balancing physical demands with precision and customer service. Known for initiative, reliability, and a hands-on approach to problem-solving—qualities that translate seamlessly into team-based, results-oriented business settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Grounds Crew Member

Franklin Hills Country Club
06.2025 - Current
  • Operated landscaping equipment to maintain grounds, ensuring optimal appearance and safety standards.
  • Assisted in planting and caring for trees, shrubs, and flowers, enhancing aesthetic quality of outdoor areas.
  • Conducted regular inspections of grounds to identify maintenance needs and report issues promptly.
  • Implemented seasonal maintenance tasks such as mulching, pruning, and fertilizing for landscape health.

Shift Manager

Jimmy John's Franchise
08.2024 - Current
  • Assisted in daily operations by coordinating staff schedules and assignments.
  • Learned safety protocols and ensured compliance with health regulations.
  • Supported team members in achieving operational goals through effective communication.
  • Monitored inventory levels and reported discrepancies to management for resolution.
  • Contributed to maintaining a clean and organized work environment for efficiency.
  • Collaborated with management to enhance workflow processes and improve service delivery.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.

Golf Caddy

Meadowbrook Country Club
04.2022 - Current
  • Assisted golfers with course navigation and club selection to enhance overall experience.
  • Maintained knowledge of course layout, hazards, and greens to provide informed recommendations.
  • Supported players by managing equipment and ensuring readiness for each hole.
  • Fostered positive relationships with clients through effective communication and personalized service.

Education

High School Diploma -

North Farmington High School
Farmington Hills
06-2025

Skills

  • Teamwork
  • Leadership
  • Time Management
  • Effective Communication
  • Analytical thinking
  • Relationship building
  • Delegating work
  • Lawn and grounds maintenance
  • Landscape equipment operation

Certification

Microsoft Office Specialist: Excel Associate (Office 2019)

Timeline

Grounds Crew Member

Franklin Hills Country Club
06.2025 - Current

Shift Manager

Jimmy John's Franchise
08.2024 - Current

Golf Caddy

Meadowbrook Country Club
04.2022 - Current

High School Diploma -

North Farmington High School
Curtis Kent