Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Curtis Knudsen

Nixa,MO

Summary

Dynamic accounting professional with a proven track record at Hughes Entertainment Inc., excelling in bank reconciliation and payment processing. Detail-oriented Accounting Assistant offers more than 20 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability. Committed to continuous learning and professional growth.

Overview

37
37
years of professional experience

Work History

Accounting Assistant

Hughes Entertainment Inc
11.2023 - Current
  • Processed payments and documents such as ticketing, ticket vouchers, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
  • Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
  • Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Customer service support processing guest payments and tickets.

Licensed Real Estate Sales Associate

Weichert, Realtors® - The Griffin Company
06.2021 - Current
  • Negotiated favorable contract terms for clients, leading to successful transactions and high levels of client satisfaction.
  • Maintained strict adherence to ethical guidelines and industry regulations, ensuring the highest level of professionalism in all aspects of business operations.
  • Conducted comprehensive market analysis to provide accurate property valuations and pricing recommendations.
  • Managed a high volume of leads effectively, prioritizing tasks to ensure timely follow-up on all inquiries.
  • Strengthened professional network by actively participating in industry events and establishing connections with other professionals in the field.
  • Utilized cutting-edge technology tools for streamlined client communication and improved record-keeping practices.
  • Built strong relationships with clients by consistently providing exceptional customer service and maintaining open lines of communication.
  • Efficiently managed multiple listings simultaneously while maintaining attention to detail throughout each transaction.
  • Contributed to team success by supporting colleagues during busy periods or when additional expertise was required.
  • Achieved high levels of client satisfaction by addressing concerns promptly and offering viable solutions that met their needs.
  • Educated first-time homebuyers on the purchasing process, empowering them with the knowledge necessary to make informed decisions.
  • Leveraged strong negotiation skills to secure favorable terms for clients, resulting in successful transactions and increased revenue.
  • Facilitated seamless transactions by coordinating inspections, appraisals, and closings according to established timelines.
  • Maintained up-to-date knowledge of local market trends, enabling informed guidance for clients seeking to buy or sell real estate.
  • Collaborated with mortgage lenders, title companies, and attorneys to ensure smooth transaction processes for all parties involved.
  • Organized and hosted successful open houses, attracting potential buyers and generating interest in available properties.

Professional Singer

Numax Entertainment Inc
01.1998 - 03.2023
  • Received numerous awards for outstanding vocal performances in regional and national competitions.
  • Contributed positively to the local music scene by organizing community concerts or participating in charity events.
  • Negotiated contracts with clients or agents to secure fair compensation for services rendered during performances or events.
  • Provided excellent customer service when interacting with fans during meet-and-greets or autograph signings after performances.
  • Maintained vocal health through proper technique, regular practice, and consultations with vocal coaches.
  • Expanded repertoire by continuously learning new songs, staying current with popular music trends.
  • Mastered various vocal styles to diversify performance capabilities and appeal to a wider range of venues.
  • Nurtured professional relationships with event organizers, leading to repeat bookings at reputable venues.
  • Maximized revenue streams by offering merchandise sales at live shows and online platforms such as CDs or digital downloads.
  • Enhanced audience experience by delivering emotive and captivating performances.
  • Participated in recording sessions for various projects, contributing vocals for albums, commercials, or soundtracks.
  • Adapted performances to cater to specific event themes or client requests, ensuring satisfaction and positive reviews.
  • Collaborated with fellow musicians to create harmonious and impactful arrangements.
  • Established a loyal fan base by consistently delivering high-quality performances and maintaining a strong online presence.
  • Utilized improvisational skills during live performances, adding spontaneity and excitement for audience members.
  • Successfully balanced multiple commitments simultaneously such as rehearsals, recordings sessions, promotional appearances and live shows.
  • Applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
  • Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
  • Generated singing exercises to develop voice.
  • Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
  • Promoted musical career by maintaining website or social media presence.
  • Selected music carefully in order to achieve balance of musical styles on program.
  • Selected appropriate pieces to meet performance needs and showcase skills.
  • Interpreted and modified music to personalize performances.
  • Studied scores at length to learn music in detail and develop suitable interpretations.
  • Used printed text and musical notations to memorize musical selections and routines.

Owner

Numax Entertainment Inc
01.1998 - 12.2020
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reported issues to higher management with great detail.

Order Entry Clerk

Couch & Philippi
07.1994 - 12.1997
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Completed accurate order entry and data verification.
  • Documented shipping information for orders and tracked packages when necessary.
  • Assisted customers with product and service selections.
  • Communicated with customers to answer questions and perform account maintenance.
  • Contributed to a reduction in backorders through careful inventory tracking and proactive communication with warehouse staff.
  • Enhanced customer satisfaction with accurate and timely order processing.
  • Collaborated with sales and warehouse teams to ensure smooth order fulfillment.
  • Reduced order discrepancies by diligently verifying and correcting input data.
  • Managed high-volume order periods effectively, maintaining accuracy under pressure.
  • Expedited urgent orders for time-sensitive clients, prioritizing tasks accordingly.
  • Focused on continuous improvement in personal performance metrics such as speed, accuracy, and error rate.
  • Resolved customer issues with empathy and professionalism, addressing concerns promptly.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Provided regular updates to customers regarding orders to maintain transparency and customer trust.
  • Generated invoices and shipping labels to properly bill and ship customer orders.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.

Customer Service Representative

Talent Tree
06.1993 - 07.1994
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Documented equipment service calls from field technicians.

Collection Customer Service Representative

White Cap Construction Supply Inc.
01.1992 - 05.1993
  • Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
  • Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
  • Utilized advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
  • Maintained strict confidentiality of sensitive customer information, adhering to company policies and industry regulations regarding data privacy.
  • Focused on NSF and cash account collections.

Clerical Worker

Apple One
06.1988 - 08.1988
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
  • Improved office efficiency by streamlining filing systems and organizing document storage.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Supported staff on special assignments and ad hoc projects.

Education

Business Administration

BYU-I Online
Pocatello, ID

General Studies

Cypress College
Cypress, CA

General Studies

Utah Valley University
Orem, UT

General Studies

Snow College
Ephraim, UT

Skills

  • Customer service
  • Bank reconciliation
  • Microsoft Excel
  • Journal entries
  • Invoicing and collections
  • Accounts payable
  • Bookkeeping
  • Accounts payable and receivable
  • Data inputting
  • Invoicing and billing
  • Data entry
  • Administrative support
  • Quickbooks
  • Attention to detail
  • Accounts receivable
  • Account reconciliation
  • Payment processing
  • Invoice verification
  • Continuous learning attitude
  • Expense reports
  • Invoice processing
  • Expense tracking
  • Bookkeeping principles
  • Discrepancy research
  • Payroll processing
  • GAAP
  • Debt collection
  • Bookkeeping operations

Interests

  • I enjoy helping others and giving back to the community
  • Participating in local clean-up initiatives
  • Youth Development Programs
  • Volunteering
  • Music
  • Reading
  • Yoga
  • Genealogy
  • Road Trips

Timeline

Accounting Assistant

Hughes Entertainment Inc
11.2023 - Current

Licensed Real Estate Sales Associate

Weichert, Realtors® - The Griffin Company
06.2021 - Current

Professional Singer

Numax Entertainment Inc
01.1998 - 03.2023

Owner

Numax Entertainment Inc
01.1998 - 12.2020

Order Entry Clerk

Couch & Philippi
07.1994 - 12.1997

Customer Service Representative

Talent Tree
06.1993 - 07.1994

Collection Customer Service Representative

White Cap Construction Supply Inc.
01.1992 - 05.1993

Clerical Worker

Apple One
06.1988 - 08.1988

Business Administration

BYU-I Online

General Studies

Cypress College

General Studies

Utah Valley University

General Studies

Snow College

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Curtis Knudsen