Curtis L. Bass
San Francisco
Summary
Experienced development professional prepared for this role with strong focus on team collaboration and achieving results. Known for reliability and flexibility in adapting to changing needs. Skilled in project management, strategic planning, and stakeholder communication. Valued for leadership, problem-solving, and fostering growth within teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Development Manager
AIDS/LifeCycle
10.2022 - Current
- Responsible for stewarding participants located outside of California, including international riders, to support and exceed fundraising goals and ensure readiness for the annual June ride.
- Daily responsibilities involve proactive outreach via phone, email, text, and social media to engage cyclists in conversations around fundraising, training, ride logistics, and overall event preparation.
- Additional duties include organizing, hosting, and attending community events both locally and across the country.
- Provide leadership and support to team captains by keeping them informed about upcoming events and initiatives, while assisting in recruitment, retention, and fostering community engagement.
Coding Client Success Manager
Robin Healthcare
11.2021 - 04.2022
- Accountable for upholding the highest standards of accuracy and quality in Robin’s coding services, ensuring alignment with long-term strategic goals.
- Collaborate closely with practice administrators, clinicians, and internal stakeholders to deliver consistent and high-quality onboarding experience, driving client satisfaction, retention, and advocacy.
- Additionally responsible for managing and supporting the career development of code quality auditors, while contributing to the continuous improvement of Robin’s coding algorithm and overall product offering.
HCC Risk Management Specialist
HCA Healthcare/ SCCIPA
06.2021 - 10.2021
- Review quality data for accuracy through various reports available through COZEVA, health plan reports, IHA and AMP.
- Review, validate and enter all supplemental data for the applicable quality program measures (IHA AMP/HEDIS/CMS Star).
- Participate in audits related to IHA AMP/CMS Star and ACO programs.
- Provide coding best practice information to participating providers based on audit results.
Senior Business Analyst, Polaris Reporting & Provider Operations Technology
United Healthcare
12.2018 - 06.2021
- Responsible for end-to-end business process activities- creating, controlling and improving business processes.
- Leading process design and project implementation teams in process improvement activities.
- Diagnosing process improvement opportunities and developing solutions using principles of process excellence and related tools.
- Also responsible for the Process Owner of the Polaris Provider organization for end-to-end understanding of business rules.
- Duties also include operation reporting program analysis and audits and for recommending programs to support process improvements utilizing the agile methodology and Salesforce and Tableau technology.
Associate Director, Risk Adjustment Audit & Education
Evolent Health
09.2016 - 11.2018
- Responsible for developing relationships with clinical providers and effectively communicating Risk Adjustment coding and documentation guidelines and requirements.
- Provided formal training and education to providers and office staff on coding and documentation standards, audit results and compliance procedures.
- Ongoing educational material development, assisted with creation of policies and procedures to establish departmental best practices and served as a liaison between operations and market personnel on implementation efforts and business needs.
Professional Services Billing Integrity Auditor
Stanford University Healthcare
06.2014 - 07.2015
- Developed compliance training content; provided one-on-one and group training to faculty physicians, allied health practitioners, billing and coding staff, fellow team members and others to ensure compliance with federal and state regulations and laws, CMS and other third party payor billing rules as well as internal documentation, coding and billing procedures and policies.
Trainer, Coding & Education
Palo Alto Medical Foundation
10.2013 - 05.2014
- Duties included preparing educational materials for new coder hires as well as physician onboarding.
- Preparation of power point presentations covering different specialties and aspects of correct coding and documentation.
- Assisted the audit team with completion of annual audits and specialized audits for compliance purposes.
Provider Data Validation Consultant, Medicare Risk Adjustment
Humana
08.2011 - 10.2013
- Responsible for providing education to providers on the proper coding and documentation requirements as it pertained to ICD-9 coding and Medicare Risk Adjustment regulations.
- Validated submitted HCC codes for use of proper documentation and support.
- Evaluated coding edits as they pertained to claim questions and inquiries.
Practice Biller, Medical Office Assistant
Norton Healthcare
02.2010 - 08.2011
- Responsible for assisting patients and offices with A/R related topics, questions and solutions regarding accounts.
- Maintained self-pay and private payer receivables and utilized outside collections when necessary.
- Assisted patients with check-in, scheduling of appointments, exams and updated patient demographic data.
Education
Medical Office Assistant Certificate Program -
ATA College
Louisville, KY05.2011
Skills
- Business analysis
- Employee presentations
- Curriculum planning
- Course design
Certification
- Certified Professional Medical Coder (CPC)
- Certified Professional Outpatient Coder (COC)
Associations
American Academy Professional Coders (AAPC)
Timeline
Development Manager
AIDS/LifeCycle
10.2022 - Current
Coding Client Success Manager
Robin Healthcare
11.2021 - 04.2022
HCC Risk Management Specialist
HCA Healthcare/ SCCIPA
06.2021 - 10.2021
Senior Business Analyst, Polaris Reporting & Provider Operations Technology
United Healthcare
12.2018 - 06.2021
Associate Director, Risk Adjustment Audit & Education
Evolent Health
09.2016 - 11.2018
Professional Services Billing Integrity Auditor
Stanford University Healthcare
06.2014 - 07.2015
Trainer, Coding & Education
Palo Alto Medical Foundation
10.2013 - 05.2014
Provider Data Validation Consultant, Medicare Risk Adjustment
Humana
08.2011 - 10.2013
Practice Biller, Medical Office Assistant
Norton Healthcare
02.2010 - 08.2011
Medical Office Assistant Certificate Program -
ATA College
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