Curtis Mickel
Jacksonville,FL
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals for company's greater good.
Overview
5
5
years of professional experience
Work History
Manufacturer
Trane Inc.
Columbia, SC
10.2023 - Current
- Reviewed demand forecasts to determine realistic production approach and manage inventory comprehensively.
- Maintained successful system for tracking and managing orders.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Made sure that products were produced on time and are of good quality.
Manager
Texas Roadhouse Restaurant
Columbia, SC
01.2019 - 10.2023
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Education
Marketing Management And Research
University of South Carolina Upstate
Spartanburg, SCSpring Valley High School
Columbia, SC06.2014
Skills
- Operational Excellence
- Teamwork and Communication
- Team Management
- Complaint resolution
- Client Relations
- Customer Retention
Timeline
Manufacturer
Trane Inc.
10.2023 - Current
Manager
Texas Roadhouse Restaurant
01.2019 - 10.2023
Marketing Management And Research
University of South Carolina Upstate
Spring Valley High School