Curtis Miller
Spring Hill,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. I have a long history of customer service and point of sale jobs and I absolutely love technology.
Overview
10
10
years of professional experience
Work History
Sales associate
Joanns Fabric And Crafts
Port Richey, FL
10.2019 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Tracked stock using company inventory management software.
- Completed orders and organized product deliveries to meet customer timetables.
Apprentice/ Helper
Highpoint Industries.
Tarpon Springs, FL
09.2017 - Current
- Helped to install systems, components and construction materials into new T-Mobile cell sites
- Open materials and help prep for installation.
- Pick up and delivery all appropriate materials for new site completions.
- Keep inventory of on-hand materials.
- Pick up and pull permits from job sites
- Performed basic machine set up.
Photo Lab Technician/ Electronics Associate
Walmart
Wesley Chapel, FL
02.2016 - 06.2017
- Implemented time-saving methods, which enabled photo lab to run more efficiently.
- Handled negative and photo processing, typically exceeding prints per week.
- Updated tags, displays and signage for special promotions.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Provided excellent customer service.
- Performed opening and closing procedures to keep operations running smoothly.
- Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
- Provided high level of assistance to customers regarding special photo projects.
Call Center Sales Representative
FreightCenter Inc.
Palm Harbor, FL
08.2014 - 01.2016
- Responded to customer inquiries in a clear, concise and friendly manner to establish an excellent first impression.
- Sold Freight services via call center and Website.
- Advised customers on appropriate services for particular needs based on budget, service, carrier reliability and delivery needs.
- Worked with shipping customers to understand requirements and provide exceptional customer service.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Track customers shipment from start to finish and provided updates in the event of scheduled delivery change.
- Negotiated pickup times and locations with many different freight carriers.
Education
Associate of Arts - Computer Networking
Pasco-Hernando State College
New Port Richey, FLAssociate of Arts - Computer Networking
Central Piedmont Community College
Charlotte, NCSkills
- Very Tech Savvy
- Upselling
- Client service
- Sale expertise
- Relationship building
- Social perceptiveness
- Product and service sales
- Multi-tasking strength
- Excellent people skills
- Communication skills
- Interpersonal skills
Timeline
Sales associate
Joanns Fabric And Crafts
10.2019 - Current
Apprentice/ Helper
Highpoint Industries.
09.2017 - Current
Photo Lab Technician/ Electronics Associate
Walmart
02.2016 - 06.2017
Call Center Sales Representative
FreightCenter Inc.
08.2014 - 01.2016
Associate of Arts - Computer Networking
Pasco-Hernando State College
Associate of Arts - Computer Networking
Central Piedmont Community College