Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Restorative Justice Certification
Generic

Curtis monroe

Washington,DC

Summary

Dynamic Program Manager with a proven track record at the Alliance of Concerned Men, excelling in strategic planning and team leadership. Successfully enhanced operational efficiency and stakeholder engagement through innovative problem-solving and effective training initiatives. Recognized for delivering impactful community outreach programs and fostering strong relationships with diverse partners.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Program Manager

Alliance of Concerned Men
10.2018 - 10.2025
  • Assisted project teams in developing timelines and deliverables for multiple initiatives.
  • Coordinated meetings and documentation to ensure project alignment and stakeholder engagement.
  • Supported resource allocation by tracking project progress and identifying potential bottlenecks.
  • Contributed to risk assessment processes by identifying issues and proposing mitigation strategies.
  • Developed basic reports summarizing project status, highlighting key milestones and challenges.
  • Collaborated with cross-functional teams to streamline processes and enhance operational efficiency.
  • Engaged in continuous learning of project management tools to improve task execution effectiveness.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Identified program obstacles and communicated possible impacts to team.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Delivered high-quality results by setting performance metrics and monitoring progress against targets.
  • Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.

Community Outreach Manager

Alliance of Concern Men
01.2014 - 10.2018
  • Developed community engagement strategies to enhance outreach effectiveness.
  • Coordinated partnerships with local organizations to expand program reach.
  • Led training sessions for volunteers, improving service delivery and community impact.
  • Analyzed community needs assessments to inform program development and resource allocation.
  • Managed social media campaigns to increase awareness of community initiatives and events.
  • Facilitated workshops and events, fostering collaboration among diverse community stakeholders.
  • Identified resources and opportunities to implement programming and policy, system and environmental changes.
  • Served as a liaison between the organization''s leadership team and external partners or stakeholders involved in communal projects.
  • Coordinated educational workshops that increased awareness of available resources within the community.
  • Implemented data-driven strategies to optimize program outcomes based on feedback from participants and stakeholders alike.
  • Developed a strategic plan for community outreach initiatives, establishing measurable objectives and timelines to track progress and ensure ongoing success.
  • Partnered with local organizations to expand access to social and community services.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Provided leadership, guidance and support to staff members.
  • Increased community engagement by developing and implementing targeted outreach programs.
  • Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.

Outreach Specialist

Benning Terrace Resident Counsil
01.2006 - 01.2015
  • Developed and implemented outreach programs to engage residents and enhance community involvement.
  • Facilitated communication between residents and local resources, improving access to essential services.
  • Coordinated workshops and events to educate residents on available support services and resources.
  • Conducted needs assessments to identify resident concerns and inform program development strategies.
  • Trained and mentored new team members on effective outreach techniques and community engagement practices.
  • Analyzed feedback from community interactions to refine outreach strategies for increased effectiveness.
  • Collaborated with local organizations to expand service offerings tailored to resident needs and interests.
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
  • Facilitated workshops, trainings, and presentations to educate community members on available resources and services.
  • Ordered and analyzed background checks on applicants to mitigate staffing risk and liability.
  • Advocated for community needs in public forums, influencing local policy changes and garnering support.
  • Conducted surveys to understand community needs, tailoring programs for greater impact.
  • Raised awareness on important issues with well-crafted public speaking engagements.
  • Spoke with senior citizen groups to expand community engagement and program outreach.
  • Coordinated with local government to provide resources to clients.

Education

GED -

South Eastern University
Washington, DC
05-1999

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Team leadership
  • Decision-making
  • Program leadership
  • Training and development
  • Critical thinking
  • Data collection & research
  • Team management
  • Team training and development
  • Customer service
  • Public speaking
  • Relationship building
  • Cost estimates & budgets
  • Life cycle management

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CM - Certified Manager Certification
  • Negotiation Works, FatherFactor - 11/12/2021
  • Substance Use 101, DC Health - 02/25/2022
  • Restorative Justice Certification, [National Certified] - 02/28/2020
  • Community Relation Service, U.S.Department Of Justice - 11/08/2023
  • Public Speaking Certification, Dramatic Solution - 09/30/2021
  • Managing Chaos And Pressure at Work, SkillPath - 08/29/2025
  • Sexaul And Workplace Harassment Training for Employees, SkillPath - 08/29/2025
  • Critical Thinking,Curiosity And Problem-Solving Strategies, SkillPath - 08/29/2025
  • Building a Leadership Pipeline Certification, SkillPath - 08/29/2025

Languages

English
Full Professional

Timeline

Program Manager

Alliance of Concerned Men
10.2018 - 10.2025

Community Outreach Manager

Alliance of Concern Men
01.2014 - 10.2018

Outreach Specialist

Benning Terrace Resident Counsil
01.2006 - 01.2015

GED -

South Eastern University

Restorative Justice Certification

As Balanced and Restorative Justice Practitioners we commit to uphold the traditional values and principles that ensure effective ways of repairing harm,wrong-doing and strengthening relationships

Curtis monroe