Dynamic Program Manager with a proven track record at the Alliance of Concerned Men, excelling in strategic planning and team leadership. Successfully enhanced operational efficiency and stakeholder engagement through innovative problem-solving and effective training initiatives. Recognized for delivering impactful community outreach programs and fostering strong relationships with diverse partners.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Manager
Alliance of Concerned Men
10.2018 - 10.2025
Assisted project teams in developing timelines and deliverables for multiple initiatives.
Coordinated meetings and documentation to ensure project alignment and stakeholder engagement.
Supported resource allocation by tracking project progress and identifying potential bottlenecks.
Contributed to risk assessment processes by identifying issues and proposing mitigation strategies.
Developed basic reports summarizing project status, highlighting key milestones and challenges.
Collaborated with cross-functional teams to streamline processes and enhance operational efficiency.
Engaged in continuous learning of project management tools to improve task execution effectiveness.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Facilitated workshops and conducted one-on-one training to educate team members.
Identified program obstacles and communicated possible impacts to team.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Coached team members on professional development opportunities, contributing to improved overall performance.
Coached team members on productivity strategies to accomplish challenging goals.
Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Community Outreach Manager
Alliance of Concern Men
01.2014 - 10.2018
Developed community engagement strategies to enhance outreach effectiveness.
Coordinated partnerships with local organizations to expand program reach.
Led training sessions for volunteers, improving service delivery and community impact.
Analyzed community needs assessments to inform program development and resource allocation.
Managed social media campaigns to increase awareness of community initiatives and events.
Facilitated workshops and events, fostering collaboration among diverse community stakeholders.
Identified resources and opportunities to implement programming and policy, system and environmental changes.
Served as a liaison between the organization''s leadership team and external partners or stakeholders involved in communal projects.
Coordinated educational workshops that increased awareness of available resources within the community.
Implemented data-driven strategies to optimize program outcomes based on feedback from participants and stakeholders alike.
Developed a strategic plan for community outreach initiatives, establishing measurable objectives and timelines to track progress and ensure ongoing success.
Partnered with local organizations to expand access to social and community services.
Managed volunteer programs focused on providing community services to underserved populations.
Provided leadership, guidance and support to staff members.
Increased community engagement by developing and implementing targeted outreach programs.
Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.
Outreach Specialist
Benning Terrace Resident Counsil
01.2006 - 01.2015
Developed and implemented outreach programs to engage residents and enhance community involvement.
Facilitated communication between residents and local resources, improving access to essential services.
Coordinated workshops and events to educate residents on available support services and resources.
Conducted needs assessments to identify resident concerns and inform program development strategies.
Trained and mentored new team members on effective outreach techniques and community engagement practices.
Analyzed feedback from community interactions to refine outreach strategies for increased effectiveness.
Collaborated with local organizations to expand service offerings tailored to resident needs and interests.
Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
Facilitated workshops, trainings, and presentations to educate community members on available resources and services.
Ordered and analyzed background checks on applicants to mitigate staffing risk and liability.
Advocated for community needs in public forums, influencing local policy changes and garnering support.
Conducted surveys to understand community needs, tailoring programs for greater impact.
Raised awareness on important issues with well-crafted public speaking engagements.
Spoke with senior citizen groups to expand community engagement and program outreach.
Coordinated with local government to provide resources to clients.
Education
GED -
South Eastern University
Washington, DC
05-1999
Skills
Problem-solving
Project management
Detail-oriented
Strategic planning
Team leadership
Decision-making
Program leadership
Training and development
Critical thinking
Data collection & research
Team management
Team training and development
Customer service
Public speaking
Relationship building
Cost estimates & budgets
Life cycle management
Accomplishments
Supervised team of 10 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Community Relation Service, U.S.Department Of Justice - 11/08/2023
Public Speaking Certification, Dramatic Solution - 09/30/2021
Managing Chaos And Pressure at Work, SkillPath - 08/29/2025
Sexaul And Workplace Harassment Training for Employees, SkillPath - 08/29/2025
Critical Thinking,Curiosity And Problem-Solving Strategies, SkillPath - 08/29/2025
Building a Leadership Pipeline Certification, SkillPath - 08/29/2025
Languages
English
Full Professional
Timeline
Program Manager
Alliance of Concerned Men
10.2018 - 10.2025
Community Outreach Manager
Alliance of Concern Men
01.2014 - 10.2018
Outreach Specialist
Benning Terrace Resident Counsil
01.2006 - 01.2015
GED -
South Eastern University
Restorative Justice Certification
As Balanced and Restorative Justice Practitioners we commit to uphold the traditional values and principles that ensure effective ways of repairing harm,wrong-doing and strengthening relationships
Lead Medical Advocate (volunteer) at Coalition of Concerned Medical PractitionersLead Medical Advocate (volunteer) at Coalition of Concerned Medical Practitioners