Curtis Morning

Assessing Skills:

• Evaluating players’ current skill levels through drills and game footage analysis.

• Identifying areas needing improvement.

Developing Training Plans:

• Creating personalized training programs based on players’ strengths and weaknesses.

• Designing drills that target specific skills such as shooting, dribbling, passing, and defense.

Conducting Training Sessions:

• Leading individual and group practice sessions.

• Teaching fundamental and advanced basketball techniques.

• Demonstrating proper form and technique for various skills.

Game Preparation:

• Preparing players for upcoming games by simulating game situations in practice.

• Analyzing opponents and developing strategies to exploit weaknesses.

• Installed, configured, tested and maintained operating systems, application software, and system management tools.
• Used ticketing systems to manage and process support actions and requests.
• Managed high levels of call flow and responded to technical support needs.
• Researched and identified solutions to technical problems.

• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Developed and implemented strategies to maximize customer satisfaction.
• Analyzed and reported on key performance metrics to senior management.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Multitasked to handle diverse customer needs in high-volume retail setting, prioritizing tasks to keep up with challenging deadlines.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed and configured operating systems and applications.
• Created user accounts and assigned permissions.
• Monitored system performance to identify potential issues.
• Researched and identified solutions to technical problems.