Curtis Murphy

• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
• Scanned shelves and product cases to locate expired, outdated and spoiled items.
• Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
• Removed all boxes and related trash from sales floor and processed through compactors.

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• Met incoming trucks and used forklifts to move pallets to staging areas.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.

• Completed on-time deliveries by choosing best and most efficient routes.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Followed corporate procedures to maintain company and customer data confidentiality.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Delivered packages to customer doorsteps and business offices.
• Read maps, followed oral and written instructions and used GPS technology to make deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Operated pallet jacks and forklifts to aid in safe transport of heavy items.
• Unloaded items and goods from trucks into main storage area for transfer to shelves.
• Handled packages with care while transporting from truck to loading dock.
• Unloaded packages with care and placed in proper staging area.
• Assisted other team members in navigating large loads.

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• Sorted and properly arranged items.
• Loaded packages onto pallets and into staging areas as directed.
• Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
• Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.