Curtis Queen

• Supervised individual in custody activities to maintain order and safety within facility.
• Mediated conflicts between individuals in custody to promote a peaceful environment and reduce incidents.
• Documented incidents accurately, ensuring thorough reporting for management review and action plans.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Escorted individuals in custody to and from cells, court, hospitals, and medical appointments.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
• Assisted in crisis negotiations, preventing escalations and ensuring safety of individuals in custody and staff.
• Implemented security protocols to prevent contraband entry and ensure compliance.
• Conducted regular inspections of facilities, identifying safety hazards and operational inefficiencies.
• Trained new officers on emergency response procedures and daily operational standards.

Actively seeking employment after a motorcycle accident caused by health issue. It has been resolved.

• Mentored new drivers, providing guidance on best practices and company policies.
• Evaluated driver performance through assessments and provided constructive feedback.
• Identified driver training needs to make recommendations to manager.
• Delivered and picked up freight to customer locations throughout Illinois.

• Ensured timely and safe transport of goods across designated routes.
• Conducted routine vehicle inspections to maintain safety and compliance standards.
• Assisted in loading and unloading cargo, optimizing space and efficiency.
• Maintained accurate log of deliveries, mileage, and fuel consumption for reporting purposes.
• Collaborated with dispatch team to coordinate efficient delivery schedules and routes.
• Trained junior drivers on best practices for safety and operational procedures.
• Followed all relevant traffic laws and safety regulations.

• Navigated routes efficiently, ensuring timely deliveries and customer satisfaction.
• Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance.
• Managed freight logistics, optimizing delivery schedules for maximum efficiency.
• Collaborated with dispatch team to coordinate transportation schedules and resolve issues.
• Implemented best practices for load securing, reducing risk of damage during transport.
• Delivered goods and products to customer on time and in excellent condition.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.