Summary
Overview
Work History
Education
Skills
References
Timeline
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Curtis Reid

Estero,Fl

Summary

Experienced leader and dedicated employee adept at collaborating with others and assuming responsibility. Committed to continuous learning and constantly seeking opportunities to expand knowledge and skills. Highly organized and reliable, excelling at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to support team in achieving goals.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks Coffee Company
01.2021 - 07.2024
  • Strategically developed and communicated a daily plan based on staffing and business needs to ensure profitability and team success
  • Assessed and documented business trends, staffing needs, equipment performance and customer satisfaction
  • Regularly established and met timelines for task completion
  • Collaborated with store manager and other Shift Team leaders to evaluate standards, update strategies and implement change when necessary
  • Oversaw hospitable environment, resulting in reaching and maintaining top customer satisfaction scores in the district.
  • Managed and organized inventory spreadsheets for the business
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to improve business.
  • Served as a liaison between employees and upper management, effectively facilitating communication that bridges existing gaps.

Student Life Coordinator

Hillside Community Church
01.2018 - 01.2020
  • Coordinated a diverse range of extracurricular activities tailored to the interests of the student body, fostering a sense of belonging among participants.
  • Increased visibility of Student Life programs by creating marketing materials and managing social media platforms, resulting in higher levels of awareness among the campus community.
  • Oversaw collaboration between local high schools and the church to establish concrete programs and relationships that allowed further organizational growth and success
  • Wrote programming and oversaw weekly Student Ministry gatherings for over 300 High School and Junior High students
  • Collaborated with fellow Student Ministry staff to program and execute planned events
  • Managed multiple projects simultaneously on a weekly basis
  • Developed deep and meaningful relationships with students and parents of all ages and from all walks of life
  • Managed teams of 30-40 volunteers to successfully carry out weekly gatherings and special events
  • Assisted in resolving conflict as well as planning a helpful future course for the individuals involved
  • Collaborated with other Hillside church ministries in order to create a more holistic and effective organization.
  • Managed budget allocations for various student organizations, ensuring responsible spending and proper documentation of expenses.
  • Streamlined event planning processes by establishing consistent procedures that increased efficiency without sacrificing quality or creativity.

Education

Bachelor's Degree - Youth and family ministry

Azusa Pacific University
Azusa, CA
12.2024

GED -

Guajome Park Academy
Vista, CA
01.2015

Skills

  • Staff Management
  • Motivator
  • Event Planning and Coordinating
  • Conflict resolution techniques
  • Inventory control and record keeping
  • Customer-Oriented
  • Personable
  • Highly skilled in Mac and Windows Operating system
  • Strategic Organizer
  • Critical Thinker
  • Collaborator

References

Available upon request

Timeline

Shift Supervisor

Starbucks Coffee Company
01.2021 - 07.2024

Student Life Coordinator

Hillside Community Church
01.2018 - 01.2020

Bachelor's Degree - Youth and family ministry

Azusa Pacific University

GED -

Guajome Park Academy

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Curtis Reid