Curtis Sands

• Created a small business in 2016 that focused on yacht detailing, preventative care and routine maintenance.
• Procured and maintained a happy client base that was retained on monthly / yearly contracts
• Created jobs and trained employees
• Retained detailing contracts with boat dealerships in the Florida Keys
• In 2018 the company pivoted from detailing to facilitating guests to charter boats and vise versa. Connecting owners to customers/clients
• Used extensive customer base and industry position to broker charters and other yacht rental experiences.

• Enhanced marina efficiency by streamlining dock operations and implementing effective scheduling systems.
• Reduced vessel turnaround time by optimizing docking procedures and coordinating with maintenance teams.
• Ensured timely repairs for enhanced customer satisfaction by closely monitoring dock maintenance needs.
• Increased marina safety with regular inspections and adherence to safety protocols.
• Handled the movement and storage of hundreds of boats daily
• Helped organize and facilitate the docking of private vessels averaging anywhere from 100 to well over 300 feet as well as Military ships from all around the world
• Leased boat slips within our marina network and managed said contracts
• Was responsible for making sure multiple marina's and water front properties were operating smoothly and within their limits
• Organized with event planners as well as local law enforcement to maintain a safe and efficient marina setting
• Oversaw the hiring and managing of dock hands.

• Detailing, preventive care, and basic maintenance on yachts and sports fishing vessels.
• Improved crew efficiency by implementing streamlined workflows and processes.
• Enhanced team performance with regular meetings and evaluations.
• Boosted productivity by setting clear goals and expectations for each crew member.
• Expanded customer base and product line
• Trained crew members and organized cleaning schedule

• Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
• Helped customers through the purchase process and instillation of heaters, pumps, filter systems, motors, ect.
• Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
• Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
• Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.

• Traveled the country doing trade shows and networking with customers, dealers, and manufactures.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Sold multiple high end trailers and trade show events

Sanding and stripping boat hulls; general cleaning around warehouse and shop areas.