Curtis Smith
Billings,MT
Summary
Resourceful Librarian with meaningful experience cataloging and organizing library collections. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver.
Overview
44
44
years of professional experience
Work History
Head Librarian
Federal Correctional Institution
03.2012 - 04.2021
- Lead Librarian, curated extensive library inventory of over 10,000 books, magazines and references.
- Drove expansion of library collections and programs and needs and special requests.
- Trained and supervised library staff, volunteers and other personnel.
- Researched and acquired new library materials to maintain updated library collection.
- Maintained library databases to support accuracy and availability in circulation systems.
Senior Video Producer
Illusion Video Productions
05.1991 - 09.2011
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Owner of video production company. Production Manager for NBC Affiliate KCFW-TV.
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed promotional materials, posters and videos.
- Worked with clients to produce various types of videos.
- Managed video shoots, set teams and performers while creating work schedules and operating production equipment.
- Created production schedules for every step of video production.
- Developed ideas, produced and edited vast types of projects for various media and platforms.
Customer Service Supervisor
Percepta
04.2004 - 08.2010
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Read, analyzed and interpreted complex procedures and regulations while drafting general correspondence to facilitate administrative processes.
- Tier 2 Support and Quality Lead for Selectron/Stream on HP/Compaq Contract
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Production Manager
Eagle Communications Inc.
09.1977 - 05.1994
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Manager of Television Production Department for NBC Affiliate, producing, directing, shooting and editing video content for commercials, news, and public affairs programming.
- Evaluated employee performance and provided feedback and training as needed.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Education
Associate of Arts - General Sociology
Flathead Valley Community College
Kalispell, MT06.1975
Skills
- Document Control
- Staff Training
- Project Coordination
- Library Management
Accomplishments
- Increased efficiency and utilization of library resources by implementing new promotions for patrons and improving training of employees
Timeline
Head Librarian
Federal Correctional Institution
03.2012 - 04.2021
Customer Service Supervisor
Percepta
04.2004 - 08.2010
Senior Video Producer
Illusion Video Productions
05.1991 - 09.2011
Production Manager
Eagle Communications Inc.
09.1977 - 05.1994
Associate of Arts - General Sociology
Flathead Valley Community College
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