Curtis Smith

• Overseeing direction of multiple projects, ensuring teams complete project to customer specifications for system acceptance
• Supervising and coordinating mechanical, electrical, software, controls, and commissioning teams
• Finding solutions to problems that occur throughout the project
• Selecting and ordering additional tools and materials as needed
• Write up progress reports
• Hiring team members and subcontractors to work on the project
• Preparing budgets for additional work needed on site outside of original scope of work.
• Oversaw all daily office operations and equipment maintenance.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Led cross-functional teams in the execution of complex construction projects, fostering a collaborative work environment that drove optimal results.
• Developed detailed plans based on broad guidance and direction.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Resolved issues between employees and customers using company policies.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
• Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Optimized resource allocation by closely monitoring project progress and adjusting personnel assignments as needed.
• Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
• Coordinated with local building inspectors to verify compliance with all building codes and regulations.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Create new relationships and manage established accounts while managing projects ensuring completion on time and within budget
• Established accounts with MHS Lift, Bastian Solutions, LKQ, Storage solutions resulting in 3 million in sales
• Fulfill orders in warehouse and ship as needed
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Managed accounts to retain existing relationships and grow share of business.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Worked effectively in fast-paced environments.
• Developed and initiated projects, managed costs, and monitored performance.
• Managed projects from procurement to commission.
• Reported regularly to managers on project budget, progress, and technical problems.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Met project deadlines without sacrificing build quality or workplace safety.

• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Developed, maintained and utilized diverse client base, executing 3 MSA's within the first 2 months resulting in successful accounts across the US.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Achieved or exceeded company-defined sales quotas.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Consulted with businesses to supply accurate product and service information.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Identified key entry points to enhance market penetration and maximize returns.
• Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
• Maintained current knowledge of evolving changes in marketplace.

• Obtained over 50+ contracts in one year. Resulting in over 1M in sales within the first year
• Managed all client relationships and projects
• Employee growth to 6
• Handled work orders, budgets, contracts, pricing, vendor relations, account management and service care
• Integrated Act Companion Software for the team and myself to keep track of our meetings, client contacts and service care
• Held weekly safety meetings and team meetings to keep each other accountable to the commitment of clients and our team
• Travel to client meetings throughout Texas, Arkansas, Louisiana, Oklahoma and Mississippi
• Managed contractors through workforce solutions

• Baker Hughes, GE Company - Oklahoma City 2015 – April 2019 Welder- Shift lead
• Scheduled meetings with upper management and engineers on goals, forecasts, issues and resolutions that need to be addressed within the team and shop.
• Assisted in the Hiring process to ensure we would obtain a team that would be successful and grow within the company. Hard facing rotors process expert.
• Rotors cell team lead.
• Assist in the Buildout of the MCOE (Motors Center of Excellence) through Contractor Management.
• Lead the team on buildout of the hard-facing manual station
• Worked directly with an R&D team to develop the automated rotor hard facing process.
• Use SAP to write purchase requisitions, update quality notifications, track time for production work orders.
• Travel to Houston Facilities to aid in fulfilling the demand for hard facing rotors.
• Assist the machining programmers to create a new rotor profile to ensure better quality of rotor parts.
• Provide time studies to track production time for work efficiency in the rotor line and proper operation times for future routers and work orders.
• Trained operators on the automated system and conveyance system.
• Baker Hughes, GE Company - Houston Technology Center 2011-2015
• Shift lead for the motor division
• Trained rotor hard facing operators
• Daily documentation and project sign off for shift change.
• Hit production requirements daily.
• Lead in the process improvement.
• Perform preprocess and post process inspection using dial indicators, bar calipers, and surface finish documentation to ensure quality production.
• Record production time in SAP software.
• Daily communication between managers, planners, operators, and supervisors to prepare for future work orders.
• Traveled to San Antonio TX to assist in the completion of the Research and development of the automated hard facing process, which would then be transferred to the Oklahoma City facility- Motors Center of Excellence
• Use SAP to write purchase requisitions, update quality notifications, track time for production work orders.

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• Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
• Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
• Coordinated with other departments to align production with customer requirements.
• Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Implemented quality control system to review products against technical specifications and corporate standards.
• Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
• Monitored team budgets to keep projects on task and avoid waste.
• Estimated labor requirements to support anticipated workload.
• Created and oversaw production schedules and adjusted as needed to meet deadlines.
• Partnered with leadership on recruiting, hiring and coaching production personnel.
• Evaluated employee performance and provided feedback and training as needed.
• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
• Reviewed maintenance and repair problems to determine appropriate action for resolution.
• Resolved issues quickly to maintain productivity goals.
• Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
• Reviewed work for quality and compliance with company standards and design specifications.
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Worked well in a team setting, providing support and guidance.
• · Fit and weld as needed in accordance with blueprints of offshore Oil & Gas Products and Materials.