Exceptional leader, focused on successful team building, cost-cutting, and operational improvements. Reliable and flexible team player committed to building high-performing teams with excellent verbal and written communication skills.
Overview
7
7
years of professional experience
Work History
Area Manager
FedEx:Ground
07.2023 - Current
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
Provided ongoing support to team members during times of organizational change or restructuring efforts.
Operations Manager
FedEx Ground
05.2019 - Current
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
Led the district in safest dock in the district FY21
Led and executed 0 late scans PEAK FY22
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving
Monitored multiple PH's day-to-day activities and made plans to rectify issues
Trained and guided team members to maintain high productivity and performance metrics
Number 1 Preload Peak FY22
Station of the Year FY22.
Dock Manager
Southeastern Sash & Door
02.2017 - 04.2019
Hired and trained 50 new personnel in safety practices, employer policies, performance requirements and job duties
Coordinated dispatching of 9 drivers to accomplish daily delivery requirements
Reduced worker accidents by implementing improved safety standards and monitoring procedures
Reviewed team and team member performance on regular basis by compiling operational reports that measure on-time deliveries, back orders, hours worked, and shipments received to ensure minimum costs, prevent operational delay and to forecast both short and long-term planning needs.