Summary
Overview
Work History
Education
Skills
Timeline
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Curtis Walton

Omaha,NE

Summary

Dynamic operations manager with a proven track record at Walmart Inc., excelling in staff training and development while optimizing workflows. Recognized for enhancing customer satisfaction through effective communication and implementing quality assurance measures. Skilled in change implementation and fostering strong vendor relationships, driving continuous improvement in team performance.

Overview

17
17
years of professional experience

Work History

GM Coach

Walmart Inc.
01.2014 - Current
  • Worked alongside colleagues to enhance efficiency in daily operations.
  • Supported inventory management through accurate tracking and reporting of stock levels.
  • Contributed to quality control measures, ensuring compliance with safety standards.
  • Participated in team meetings to discuss operational challenges and propose solutions.
  • Observed and learned best practices for equipment operation and maintenance procedures.
  • Engaged in training sessions to build skills in problem-solving and decision-making tasks.
  • Coordinated with staff to maintain a clean, organized work environment promoting safety standards.
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
  • Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
  • Optimized inventory management, implementing accurate forecasting methods to minimize stock discrepancies and prevent excess waste.
  • Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services.
  • Championed staff performance recognition initiatives, promoting a culture of continuous learning and professional development within the organization.
  • Enhanced employee retention, providing ongoing training and development opportunities.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.

Meat Processor

Greater Omaha Packing Co
01.2011 - 12.2013
  • Operated and maintained processing equipment to ensure optimal functionality and safety compliance.
  • Trained and mentored junior staff on meat processing techniques and safety protocols.
  • Inspected raw materials for quality assurance, adhering to industry standards and regulations.
  • Collaborated with team members to streamline production workflows and reduce downtime.

Line Cook

Taco Bell Restaurant
05.2008 - 01.2011
  • Prepared and cooked food in fast-paced kitchen environment.
  • Ensured compliance with food safety standards and sanitation regulations.
  • Collaborated with team members to streamline kitchen operations and improve efficiency.
  • Trained and mentored junior cooks on cooking techniques and best practices.
  • Maintained cleanliness of workstations, equipment, and dining areas consistently.

Education

GED - General Studies

Metropolitan Community College
Omaha, NE
08.2004

Skills

  • Operations management
  • Organizational development
  • Staff training and development
  • Vendor relationships
  • Employee development
  • Efficient multi-tasker
  • Staff development
  • Client relations
  • Change implementation

Timeline

GM Coach

Walmart Inc.
01.2014 - Current

Meat Processor

Greater Omaha Packing Co
01.2011 - 12.2013

Line Cook

Taco Bell Restaurant
05.2008 - 01.2011

GED - General Studies

Metropolitan Community College