Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Operations Manager
Hertz Rent A Car
10.2023 - 04.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed systems and procedures to improve operational quality and team efficiency.
Driver
Educational Vistas
05.2019 - 08.2023
Improved route efficiency by analyzing GPS data and adjusting schedules accordingly.
Met transportation service targets and delivered loads on time.
Developed strong relationships with clients, resulting in increased business referrals and repeat customers.
Promoted transportation productivity agenda by focusing on asset optimization and improving fuel economy, payload cost-efficiency, route optimization and wait times.
Collaborated with other departments to address any issues affecting transportation operations effectively.
Fleet Manager
Capital CarShare
03.2019 - 03.2021
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
Developed new branding initiatives and implemented community engagement events to increase brand exposure.
Education
Bachelor of Science - Business Entertainment
Full Sail University
Winter Park, FL
05.2013
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Operational Efficiency
Employee relations and conflict resolution
Planning and Implementation
Staff Management
Operations Oversight
Employee Motivation
Staff Development
MS Office
Client Relationships
Performance Management
Regulatory Compliance
Organizational Management
Timeline
Operations Manager
Hertz Rent A Car
10.2023 - 04.2024
Driver
Educational Vistas
05.2019 - 08.2023
Fleet Manager
Capital CarShare
03.2019 - 03.2021
Bachelor of Science - Business Entertainment
Full Sail University
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