Summary
Overview
Work History
Education
Skills
Other Relevant Experience
Timeline
Generic

Curtis Zedalis

East Fallowfield,PA

Summary

Hardworking and passionate job seeker with strong organizations skills, experienced in financial statement review, auditing and reporting. Well-versed in producing spreadsheets, reports, evaluating department operations and gaining buy-in from various stakeholders to drive results. Conscientious and methodical in approach.

Overview

14
14
years of professional experience

Work History

Senior Revenue Manager

Choice Hotels International
12.2015 - Current
  • Drive pricing, yield management and distribution strategies for a portfolio of 22 hotels across 12 states and nearly 2,400 rooms
  • Selected by senior leadership to oversee properties in struggling oil drilling markets in NM in late 2017
  • Selected by senior leadership to oversee one of the highest revenue producing regions in the company including Virginia Beach, Ocean City, Rehoboth, Dover and Baltimore in 2019.
  • Star Award recipient in June 2018 for conducting expert analysis during case study on underperforming Comfort products in the ChoiceRM program.
  • Selected to interview department applicants to assess talent.
  • Selected to participate in project to train department during Phase 1 rollout of ChoiceMAX, a state of the art Revenue Management program.
  • Selected to co-lead Phase 2 rollout of ChoiceMAX including planning, designing, and scheduling each milestone.
  • Achieved project deadlines by coordinating with Revenue Managers to develop training materials, design and test job aids, and create processes for daily, weekly and monthly tasks to ensure efficient use of tool.

Revenue Manager

Red Roof Inns, Inc.
09.2013 - 11.2015
  • Drove pricing, yield management and distribution strategies for a portfolio of 54 hotels across 11 states and over 6,000 rooms
  • Coordinated strategies with General Manager, Area Director of Sales, Social Media Manager, Director of Field Marketing, and Digital Marketing Coordinator among many others to ensure all steps were taken to maximize revenues for the brand
  • Exceeded 2013 revenue numbers by 11.60% and grew market share by 5.23% in 2014
  • Exceeded 2014 revenue numbers by 5.54% and grew market share by 3.19% year to date in 2015
  • Conducted Continuing Education training for active General Managers (class size ranging from 15-35) to hone necessary Revenue Management skills at the property level
  • Conducted training for newly hired General Managers and Assistant General Managers to ensure they had the necessary skills to manage rate strategy upon arrival at their assigned properties
  • Oversaw the seamless transition of the first hotel purchased by Red Roof Inn in the history of the Red Roof Inn Revenue Management program.

General Manager

Red Roof Inn BWI Parkway - Hanover, MD
05.2011 - 08.2013
  • Promoted to General Manager of a property earning over $1.57 million per year in revenue
  • Increased company-wide ranking from third quartile to #2 in the country based on metrics measuring revenue, guest satisfaction, accounting, and profitability during tenure
  • Increase booking through company website by over 13%
  • Four-time 'Master Forecaster Award' winner for forecasting monthly revenue closest in the district
  • Exceeded revenue, STR RevPAR Index Percent Change, and TripAdvisor approval rating goals for the year
  • Oversaw full exterior and interior renovation including minimizing impact to guests while ensuring all phases of renovation were completed in a timely manner and to brand standards.

Interim General Manager

Red Roof Inn Columbia - Jessup, MD
02.2011 - 04.2011
  • Promoted to ensure a smooth transition from previous General Manager to the newly hired permanent replacement
  • First lead running a business earning over $1.4 million per year in revenue
  • Increased YTD Revenue from 2.38% below budget to 8.90% above budget during tenure
  • Won 'Master Forecaster Award' for forecasting within 1% of revenue for the month of April.

Asst. General Manager

Red Roof Inn BWI Airport - Linthicum Heights, MD
03.2010 - 04.2011
  • Managed the operation of the hotel on a daily basis including guest service matters, staffing issues, sales efforts, accounting processes and auditing procedures
  • Improved rank on TripAdvisor list of recommended hotels by business travelers from 19th to 8th in the BWI market
  • Guest service scores for Overall Service increased by 15% during tenure
  • Developed and executed plans for a smooth transition to a new Property Management System at three properties within district.

Education

Bachelor of Science in Hotel, Restaurant and Institution Management -

The Pennsylvania State University
University Park, Pennsylvania
12.2009

Skills

  • Strategic Planning
  • Cost Control
  • Profit & Loss Analysis
  • Schedule Management
  • Inventory Control
  • Data Analysis
  • Document Management
  • Procedure Development

Other Relevant Experience

President, Brook Crossing Homeowners Association 2019 & 2021-2022
• Elected by my neighbors to serve as President of the Homeowners Association for a community of 166 homes.
• Took the lead on budgeting, collections, accounts payables, and collecting bids on projects.
• Decreased Dues amount to the same amount as was charged when the community was first established.
• Lowered delinquent payment rate from nearly 23% of the community to less than 5%. This was accomplished through respectful, consistent, clear and timely
communication with homeowners in the community who had outstanding balances.
• Completed the following projects: cluster mailboxes at the entrance of the development were painted for the first time in 15 years and the surrounding area was enhanced with improved landscaping, cleared overgrown weeds surrounding the retention basin at the entrance of the community and replaced with aesthetically pleasing and environmentally beneficial perennial plants, and had the two water fountains refurbished to add several more years of use and functionality.
• Served as the main point of contact for all vendors including landscapers, electricians, pond maintenance, lawyers, environmental engineers, painters, etc.

Timeline

Senior Revenue Manager

Choice Hotels International
12.2015 - Current

Revenue Manager

Red Roof Inns, Inc.
09.2013 - 11.2015

General Manager

Red Roof Inn BWI Parkway - Hanover, MD
05.2011 - 08.2013

Interim General Manager

Red Roof Inn Columbia - Jessup, MD
02.2011 - 04.2011

Asst. General Manager

Red Roof Inn BWI Airport - Linthicum Heights, MD
03.2010 - 04.2011

Bachelor of Science in Hotel, Restaurant and Institution Management -

The Pennsylvania State University
Curtis Zedalis