Curtisha Davis
Fort Worth,TX
Summary
Highly motivated professional, seeking a position that can leverage and showcase customer support skills and foster background in the education sector. Claims Representative versed in investigating claims, verifying information and managing settlements. Friendly and upbeat team player with organized and disciplined approach. Offering 4 years of claims experience.
Overview
9
9
years of professional experience
Work History
Caregiver
Self Employed
08.2021 - Current
- Plan and conduct investigations of claims to confirm coverage
- Determine liability, compensability, and damages
- Compare loss to estimation of damages
- Negotiate cost effective repair figures
- Assess policy coverage for submitted claims and notify the Insured of any issues
- Determine and establish reserve requirements, adjusting reserves, as necessary, during the processing of the claim
- Determine and document during the investigation process the potential for subrogation and refer claims to the subrogation group appropriately
- Assess actual damages associated with claims and conduct negotiations, within assigned authority limits, to settle claims
- Adjust serious exposure claims requiring investigation, liability, evaluation and negotiation
- Expedite settlement and control of average loss cost in compliance with best claims practices
- Worked collaboratively with repair facilities to appraise damages per observation, and policy limits for fair & reasonable settlement.
1st Grade Teacher (Self-Contain)
Woodridge Fine Arts Academy
08.2023 - 05.2024
- Create and implement daily routines for effective scheduling
- Establish a budget and maintain fiscal responsibility
- Balance caregiving duties with freelance work using time management strategies
- Coordinate medical appointments for family members and follow up with healthcare providers.
- Graded and evaluated student assignments, papers, and course work about 40-50 papers a day.
- Supported student physical, mental, and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Claims Representative (remote)
State Farm
09.2015 - 10.2019
- Worked productively in fast-moving work environment to process about 40 volumes of claims.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
- Interviewed policyholders to verify information and obtain additional details.
- Followed up with customers on unresolved issues.
Education
Bachelor of Criminal Justice -
Wiley College University
Marshall, TX05.2018
High school -
Green B Trimble Tech
Fort Worth, TX06.2014
Skills
- Analytical Skills
- Team Oriented
- Multitasking
- Communication
- Adaptability
- De-escalation
- Critical Thinking
- Time Management
- Microsoft Office
- Skyward
Accomplishments
- Alpha Kappa Alpha Sorority Incorporated
- Alumni Association
- Teacher of the Month Dec.2023
- Teacher Recognition 3.3
- Top 5 claims representative
Affiliations
- Alpha Kappa Alpha Sorority, Inc.
- Alumni Association
References
References available upon request.
Timeline
1st Grade Teacher (Self-Contain)
Woodridge Fine Arts Academy
08.2023 - 05.2024
Caregiver
Self Employed
08.2021 - Current
Claims Representative (remote)
State Farm
09.2015 - 10.2019
Bachelor of Criminal Justice -
Wiley College University
High school -
Green B Trimble Tech
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