Curtis Collins

Job entails training young boys and girls in a championship culture of winning basketball.

Including content comprehension and bodily kinesthetic functions that will help them advance in their

basketball careers.

Coaching basketball fundamentals that included shooting, dribbling, passing, and defense.

Also holding players accountable and teaching them to be leaders both on and off the court.

• Enhanced player performance by developing individualized training programs tailored to their specific needs and goals.

As a Field Support Technician, duties included being responsible for on-call support and field diagnostics for installers, claims and spare part support and handling of Framery products, collaboration with Framery distribution channel and sales team to train the network around installation and product support.

• Enhanced system performance by troubleshooting and resolving hardware and software issues.
• Minimized customer complaints with timely resolution of reported issues, fostering positive relationships and trust among clientele.
• Contributed to business growth by identifying opportunities for upselling products and services during field visits.
• Coordinated efficiently between internal departments such as engineering and sales for proper resource allocation during project installations or upgrades.

Provide turnkey facility decommissioning and relocation services, with a proven process by which a workspace is returned to its original broom swept condition. Maintaining the versatility and knowledge to coordinate all phases of a decommission, including asset disposition and space restoration with minimal disruption to clients working environment.

Prospect- Identify potential clients by researching specific wants and needs in the marketplace. Then qualifying and nurturing the potential deal based on a needs analysis.

Propose/Negotiate- work with labor vendors on identified scope of work and execution of said scope. Determine any potential pitfalls and eliminate them appropriately. Provide client facing proposals with detailed scope of work and execution plan of project completion.

Manage- communication and coordination with internal team and all subcontractors until project completion.

Assisting Sales Managers in organizing new and ongoing projects. Tasks involve monitoring project plans,schedules, organizing and participating in stakeholders meetings, and ensuring that project deadlines are met in an efficient and timely manner. As a Project Coordinator I also ensure projects adhere to frameworks and all documentation is maintained appropriately for each project while also assessing project risk and issues and providing solutions where applicable.

Provided support and assistance to Facility Services, Account Managers and Project Managers as needed in order to meet company/team goals including

assisting with inbound phone and web inquiries, processing data entry of all work orders/proposal documents needed to compile accurate and complete bid proposals and inbound inventory lists.

Provided sales support activities to produce quotes and sales proposals to effectively process and communicate proposals to clients and coordinate with Operations team to maximize Rightsize Facility Performance efficiencies without compromising the quality of service provided to the client.

A master communicator between internal departments and external customers. Coordinate and manage any 3rd party service providers required for labor or product requests and strategize with subcontractors to obtain pricing, and place purchase orders, while also tracking projects per project schedule.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Created job files for each project and maintained current data in each file.
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.

Analyze and integrate customer data (planogram data exports, price files, UPC and stock code verification and images) creating print-ready files of shelf edge merchandising tools that address customer needs and meet agreed upon criteria.

Revise existing shelf edge merchandising tools adjusting for changes in assortments, store layouts or customer feedback.

Lead client meetings by phone or in person to gather input, communicate status, and gain approvals.

Develop and implement project plans to meet customer defined needs and timetables, execute plans to meet budget and timelines.

Supervise the print production of merchandising tools via internal resources or external printing partners ensuring projects meet budgets and deadlines Manage the fulfillment process for each owned project.

• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.