Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked wss to resolve [Type] problems, improve operations and provide exceptional customer service.
Owner Manager
DC Clean - Owner
Cincinnati, OH
01.1990 - 01.2020
Maintained high standards of quality through continuous reviews of products and service.
Sourced vendors and negotiated fair contracts for supplies.
Hired, trained and motivated staff to achieve business objectives and exceed expectations.
Managed daily operations, ensuring high standards of cleanliness and customer satisfaction.
Developed and implemented effective cleaning protocols to optimize service delivery.
Trained and mentored new staff on operational procedures and best practices.
Oversaw inventory management, maintaining adequate supplies for efficient operations.
Enhanced client relationships through exceptional service and tailored cleaning solutions.
Evaluated performance metrics to identify areas for operational improvement and cost reduction.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.