Offering eight years of experience in high-volume correctional facilities. Quick decision maker with extensive experience in inmate restraints and department grievance policies
Overview
8
8
years of professional experience
1
1
Certification
Work History
START- MCJ Movement
Access To Care Bureau-ACB
02.2024 - Current
Established and maintained standards of behavior for Inmates to create safe and orderly classroom environments .
Supports rehabilitation efforts for Inmates by collaborating with counselors from Narcotic Anonymous on appropriate facility movement .
Assist with day-to-day Inmate movement, working efficiently and productively with all team members.
Maintain detailed records of each session''s activities, allowing for accurate tracking of progress over time and facilitating effective communication among team members.
Custody Division Grievance Team C/A
Custody Support Services Bureau
05.2019 - 02.2024
Provided expert guidance to executives on navigating the grievance system, and equip them with statistical analytical reports to make informed decisions.
Established positive relationships with internal units and oversight departments.
Conducted regular audits of resolved cases to identify potential improvements or errors.
Monitored grievance units for compliance, identified violations and implemented corrective action plans.
Performed audits to verify compliance with applicable LASD policies.
Identified areas for policy improvement thorough an analysis of recurring grievance themes.
Collaborated in the creation of the Custody Inmate Grievance Application (CIGA) to uphold company policies and compliance for the Rosas Provisions.
Completed basic instructor requirements at the Academy Instructor Certification Course (AICC)
Planned training workshops to help increase compliance within grievance units.
Developed comprehensive training curriculums for new grievance team members or newly promoted Sergeants.
Trained newly promoted department members at the Custody Incident Command School for Supervisors (COFS).
Helped streamline the Custody Force Review for all grievances alleging retaliation by force.
Spearheaded initiatives for continuous improvement in the grievance management process, resulting in increased efficiency across the department.
Collaborated with various outside agencies to increase understanding in the inmate grievance process.
Collaborated with the American Civil Liberties Union (ACLU) on the documentation and compliance of third party grievances.
Served as a subject matter expert (SME) for Custody Division during meetings by providing clarity and interpretation on policy when required.
Implemented creative solutions to complex problems within the grievance process.
Gained extensive knowledge in data entry, analysis and reporting.
Exercised leadership capabilities by motivating, and guiding custody grievance team members.
Participated as an (SME) during the California DOJ Subpoena for custody grievance investigations.
Inmate Grievance Team C/A
Twin Towers Correctional Facility
06.2018 - 05.2019
Established positive relationships with internal units, enhancing cooperation when resolving cross-functional grievances.
Reduced case backlog by prioritizing urgent grievances and effectively delegating tasks to my partners.
Managed high caseloads diligently by effective organization strategies that maintained accuracy and timeliness during peak periods.
Developed tailored strategies for unique grievance situations while maintaining compliance with policies.
Maintained accurate records of all grievance cases, facilitating easier reporting .
Organized documentation for cases.
Collaborated closely with unit members to ensure fair resolutions were achieved in each case while upholding company policies .
Reviewed and monitored complaints through chain of custody.
Ensured timely updates on case progress and resolution.
Worked effectively in fast-paced environment.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Participated in team projects such as fundraising for the B2V team by building positive relationships with business owners.
Line C/A
Twin Towers Correctional Facility
07.2016 - 05.2019
Monitored daily activities at Module 342-A Forensic Intake Module
Conducted FIP – extractions and cell insertions
Monitored module intake and movement
Conducted medical rescues and court ordered injections
Was certified on leather restraints and placement
Monitored daily activities at Module 121 – A Discipline Module
Education
No Degree - Bachelor of Science - Organizational Management
University of La Verne
No Degree - Juris Doctor
Irvine College of Law
Skills
Word
Excel
AJIS
IRTS
CARTS
PRMS
e-Lots
CIGA
ATAR
SMART
Certification
Mediation Training, Pacific Mediation Project - Fall 2021
Academy Instructor Certification Course, Los Angeles County Sheriff's Department - October 18,2021-October 22,2021.
Athlete
CrossFit Chino Hills - August 2021- Current
Timeline
START- MCJ Movement
Access To Care Bureau-ACB
02.2024 - Current
Custody Division Grievance Team C/A
Custody Support Services Bureau
05.2019 - 02.2024
Inmate Grievance Team C/A
Twin Towers Correctional Facility
06.2018 - 05.2019
Line C/A
Twin Towers Correctional Facility
07.2016 - 05.2019
No Degree - Bachelor of Science - Organizational Management
Health Care Assistant at Residential Care Bureau,& The Bureau, Te Whatu Ora - Capital Coast & Hutt Valley DHBHealth Care Assistant at Residential Care Bureau,& The Bureau, Te Whatu Ora - Capital Coast & Hutt Valley DHB