Cutrina Oliver

Proficient and ambitious Data Management and Process Development professional with more than twenty years of experience in business intelligence in, a highly productive, efficient, and quality-driven environment. Top strengths are account management, training, process improvement, and risk management, with excellent interpersonal, analytical, project management, and operational skills. Assurance in knowing that the work done plays a pivotal, role in the organization's ‘big picture.’ For best quality outcomes and customer satisfaction. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice, and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with the best possible service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice, and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with the best possible service.

Six Sigma Trained Greenbelt

Six Sigma trained GreenBelt

Certified Debt Counselor

• Leadership/ Team Building
• Strategic Planning
• Regulatory Compliance
• Data Analysis
• Process Implementation
• Negotiations
• Excellent Communication Skills
• Project Management
• Collections

2015, Licensed Realtor, Arizona Realtor Association, Phoenix, AZ

Credit counseling certified