Cynthia Edwards

Database Administrator

Willingboro Board Of Education

01.2019 - 07.2024

Enhanced system performance by implementing routine maintenance and updates on information systems infrastructure.
Optimized database performance by monitoring health and implementing tuning recommendations.
Assist in coordination and development of computer technology in instructional program by configuring Genesis to offer current course curriculum.
Reduced downtime by proactively resolving technical issues and providing efficient solutions.
Serve as liaison between instructional end user and outside contractors.
Determine a need for outside contractor's services, evaluate their effectiveness, maintain a log of activities including contracts and recommend payment for their services.
Assists in management of SIS data from multiple sources including internal, external, and third party data, when necessary.
Assists in the delivery of SIS training to new employees and existing employees including, but not limited to, professional development for large group, small group, and drop-in settings.
Provide set up assistance for new features within the system including the testing of these features prior to adoption in the live environment.
Respond to users' including students, parents, staff, and administrators requests for software assistance.
Provide one-on-one end-user SIS problem resolution over the phone, e-mail, or remotely as needed.
Stay current on state and federal student data reporting requirements for the purpose of ensuring accurate and compliant data submission.
Recommend purchases and prepare an annual budget for the Student Information Systems department.
Prepare and maintain a plan for student information system maintenance and system outages.
Configure and maintain uniform district grading policy for all instruction related applications and assure the compliance of all end users with those standards
Create the school-based master scheduling via the Student Information System includes configuring course catalog and recommendations from teachers and parents, requests from School Counselor, class builder, and student builder.
Grant SIS access to end-users with the appropriate level of system security.
Adhere to information security policies and regulations (FERPA, HIPAA, etc).
Gained extensive knowledge in data entry, analysis and reporting
Cultivated interpersonal skills by building positive relationships with others