CLARENCE C.W. MERRITT
Sylvan Springs,Alabama
Summary
Over 40 years of proven service in direct clinical care, clinical management, local and remote complex case management & utilization review, and discharge planning.. First patient care experience was in 1983 as Combat Medic with ANG, venipuncturist and Level 2 Psych Tech from 1983 to 1986 in acute care. Earned RN Licensure in 1986. For the past twenty plus years, experience has focused on clinical business development, clinical practice, and clinical management. Demonstrated ability to develop and grow business, and maintain strong client relationships. Exceptional insight into the healthcare industry, with strong and highly effective strategic planning and implementation skills. Experience with Medicare Home Health, Hospice, SNF, and SCALF regulations in Alabama. Results-oriented and motivated, committed to meeting and/or exceeding stated goals. Additional nursing experience: Intensive and Emergency Care (helicopter services-flight nurse), Home Health (Rehab, Infusion, Nursing), and Hospice Care.
Professional nursing leader prepared for advanced responsibilities in healthcare management. Proven ability to drive patient care excellence and improve operational efficiency. Strong focus on collaborative team leadership and adaptable to changing environments. Skilled in strategic planning, staff development, and regulatory compliance, consistently delivering impactful results.
Overview
39
39
years of professional experience
Work History
Director of Nursing
REGENCY RETIREMENT VILLAGE
08.2023 - Current
- Oversee facility’s nursing staff and overall nursing operations
- Evaluate and direct all nurses and caregivers, establish goals for the department, and create and enforce compliant healthcare policies
- Prepare for regulatory audits
- Make hiring decisions; develop business plans and budgets; maintain standards of care; communicate with doctors, patients, and family members; provide ongoing education; and develop and implement new operational and regulatory policies and procedures
PRN Nurse
REGENCY RETIREMENT VILLAGE
08.2023 - 05.2024
- Provided nursing care for ALF and SCALF residents as needed
Clinical Nurse and Home Concierge Services Coordinator
RESIDENTIAL MEDICINE, LLC
05.2023 - 02.2024
- Within this hybrid position, worked effectively to provide online, telephonic, and on-site clinical nursing support
- Also, facilitated the development and maintenance of contracts with senior living community medical directorships
- Additionally, led successful efforts to market and recruit concierge patients
- Part-Time
Chief Clinical Officer
FIRST GENERATION HEALTHCARE
06.2022 - 06.2023
- Care Patrol of North Alabama – Led Senior community placement referral service effort, with high referral volume and successfully closing several contracts
- Developed community resources database, and effectively introduced new & different referral sources and service lines
- Care Management Services, LLC – Start-up company which began in early 2023
- Marketed and developed service lines, and provided services including private duty case management and provision of Folstein Mini-Mental Examinations for families and their attorneys at the time of POA, Will, and Advance Directive documentation and signatures
- Subsidiaries: Care Patrol of North Alabama and Care Management Services, LLC
Sales Consultant/Case Manager
COMFORT CARE HOME HEALTH AND HOSPICE
01.2011 - 06.2022
- Initially hired as Care Transitions Case Manager, then promoted to Sales Team in June 2022, with responsibility for selling and marketing hospice and home health care to geriatric and assisted living facilities
- Focused on role as hospice clinical consultant on, community education and clinical sales
- Worked extensively with families and patients who were considering home health and hospice services
- Spearheaded project to grow home health care program, servicing ALFs and their residents
- In conjunction with facility staff, led development and ongoing facilitation of 'Heads Up Club'
- Significantly reduced fall rate at premier local assisted living facility
- From 2011 to 2022, over doubled ALF business; had consistently high Medicare business percentage
Account Executive
GENTIVA HEALTH SERVICES
01.2004 - 01.2011
- Marketed and sold Skilled Nursing, Physical Therapy, Speech Therapy, and Occupational Therapy services to Hospitals, Social Workers, Case Managers, Discharge Planners, and Physicians, including Gerontologists
- Served as a Member on the Professional Advisory Committee
- Highly successful as only Specialty Rep in country for 'Safe Strides Balance' program in 2008
- Achieved reduction of Fall Rate, 4 out of 5 years at local premier assisted living facility
- Instrumental earning 100 rating on AL Department of Public Health audits at 2 ALF & SCALF facilities
- Increased referrals by 29% in first year
- Earned 2008 Award for exceptional sales and consistently exceeding Medicare sales goals
- Southeast Region Company Mentor
Account Executive
APRIA HEALTHCARE
01.2002 - 01.2004
- Sold Respiratory Therapy, IV Therapy, Oxygen, Nebulizers, Nebulized Medications, Home Vent, Portable Hospital Vent, CPAP, and BIPAP equipment and services to several area hospitals in Birmingham and surrounding counties
- Routinely marketed to Hospital Discharge Planners, Case Managers, internists, and several types of specialty physicians
- Home care discharge planning and case management
- Effectively interfaced operations and sales at the local level
- Assisted other non-clinical A.E.s with clinical education
- Worked with Regional Account Manager on payer and managed care agreements
- Achieved highest infusion revenue growth in branch history
- Was the first A.E to sign an area wide contract for local first dose nebulized medication pharmacy
- Through strong efforts, Branch met its revenue goals for the first time in over three years
Risk Management-Care Coordination Program
UNITED HEALTH CARE
01.1999 - 01.2002
Patient Advocate-Care Coordination Program
UNITED HEALTH CARE
01.1996 - 01.2002
- Coordinated care between various clinicians, facilities, and vendors
- Reviewed out-of-area and non-participating acute care and skilled nursing admissions
- Negotiated payment rates with out-of-network hospitals, skilled care facilities, physician offices, and ancillary care agencies
Personal Case Management
UNITED HEALTH CARE
01.1998 - 01.1999
Case Manager
CARETENDERS IV THERAPY
01.1991 - 01.1999
- Full and part time
Utilization Review
UNITED HEALTH CARE
01.1997 - 01.1998
Clinical Director of Nursing
HEALTHFIELD, INC.
01.1994 - 01.1995
Registered Nurse Infusion Therapy
CARETENDERS
01.1991 - 01.1994
RN Level 1 Trauma Center, Helicopter Flight Nurse, Charge Nurse, Designated Preceptor
CARRAWAY METHODIST MEDICAL CENTER
01.1987 - 01.1992
RN Critical Care, Psychiatric Unit
UNIVERSITY OF ALABAMA HOSPITAL
01.1986 - 01.1987
- One year RN internship 1986 then served until 1990 as Flexi-Pool RN for all Critical Care (except Neonatal) and Psych Units
- Completed 12 month RN internship including cardiac and surgical intensive care, acute psychiatric units, and administrative rotations
Education
Associate Degree - Applied Science-Nursing
JEFFERSON STATE COMMUNITY COLLEGE
Birmingham, AL01.1986
Associate Degree - Science
JEFFERSON STATE COMMUNITY COLLEGE
Birmingham, AL01.1982
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
Honorsandawards
- U.S. ARMY ACADEMY OF HEALTH SCIENCES Commander’s Leadership Award : Combat Medic Outstanding Soldier (Out of 392 graduates)
- Honor Graduate ENT Specialist Course
- Military Occupational Specialties: Combat Medic, ENT Technician, OR Technician
- Midsouth a Gentiva Company 100% Club 1997 for exceeding sales goals
- Gentiva Home Health 2006 'HIT' award for exceptional sales performance
- CareTenders 1994 National Employee of the Year
Licensuresandcertifications
- Registered Nurse, 1986
- CCMC - Certified Case Manager (CCM), 1999 through 2009
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Timeline
Director of Nursing
REGENCY RETIREMENT VILLAGE
08.2023 - Current
PRN Nurse
REGENCY RETIREMENT VILLAGE
08.2023 - 05.2024
Clinical Nurse and Home Concierge Services Coordinator
RESIDENTIAL MEDICINE, LLC
05.2023 - 02.2024
Chief Clinical Officer
FIRST GENERATION HEALTHCARE
06.2022 - 06.2023
Sales Consultant/Case Manager
COMFORT CARE HOME HEALTH AND HOSPICE
01.2011 - 06.2022
Account Executive
GENTIVA HEALTH SERVICES
01.2004 - 01.2011
Account Executive
APRIA HEALTHCARE
01.2002 - 01.2004
Risk Management-Care Coordination Program
UNITED HEALTH CARE
01.1999 - 01.2002
Personal Case Management
UNITED HEALTH CARE
01.1998 - 01.1999
Utilization Review
UNITED HEALTH CARE
01.1997 - 01.1998
Patient Advocate-Care Coordination Program
UNITED HEALTH CARE
01.1996 - 01.2002
Clinical Director of Nursing
HEALTHFIELD, INC.
01.1994 - 01.1995
Case Manager
CARETENDERS IV THERAPY
01.1991 - 01.1999
Registered Nurse Infusion Therapy
CARETENDERS
01.1991 - 01.1994
RN Level 1 Trauma Center, Helicopter Flight Nurse, Charge Nurse, Designated Preceptor
CARRAWAY METHODIST MEDICAL CENTER
01.1987 - 01.1992
RN Critical Care, Psychiatric Unit
UNIVERSITY OF ALABAMA HOSPITAL
01.1986 - 01.1987
Associate Degree - Science
JEFFERSON STATE COMMUNITY COLLEGE
Associate Degree - Applied Science-Nursing
JEFFERSON STATE COMMUNITY COLLEGE
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