Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Charles Wittenbrook

Hayes,VA

Summary

I am good with people, providing customer service, dealing with people who are upset. I have experience helping people over the phone, scheduling, receiving and shipping, and electronic information.

Overview

19
19
years of professional experience

Work History

Sales Associate

The Home Depot
Norfolk, VA
09.2021 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Supervisor of Housekeeping & Laundry

Heritage Park Skilled Nursing & Rehab
Jamestown, NY
08.2005 - 02.2017

-Used computer skills to process time off requests (TOR's) and timecards, order supplies, and write evaluations.

  • Placed orders for housekeeping and laundry supplies
  • Used a simple spreadsheet to do frequent cost comparsions and track laundry processing output.
  • Supervised a total of 19 people.
  • Provided customer service to residents and their family members.

Purchase Order Clerk & Supervisor

Heritage Ministries Management Company
Gerry, NY
11.2003 - 07.2005

-Data Entry. Entered dept. purchase orders into Symix accounting system.

  • Liaised with suppliers and vendors for prompt delivery of orders.
  • Updated company tracking system with latest information.

-Filed purchase orders, receipts/packing slips.

-Ordered medical supplies and incontinence products.

-Assisted Accounts Payable (A/P) with orders invoiced but not received (INR), and orders received but not invoiced (RNI).

-Periodically inventoried medical equipment under warranty or rented.

-Saved company money by returning rented equipment and purchasing them.

-Was made supervisor.

Education

2007-2017

Jamestown Community College
Jamestown, NY

1999

Tidewater Community College
Norfolk, VA

1991

Central Texas College
Killeen, TX

High School Diploma -

Cassadaga Valley High School (CVCS)
Sinclairville, NY
06.1980

Skills

  • Excellent People Skills
  • Stocking and Replenishing
  • Inventory Control Procedures
  • Conflict Resolution
  • Documentation and Recordkeeping
  • Customer Service

Timeline

Sales Associate

The Home Depot
09.2021 - 12.2022

Supervisor of Housekeeping & Laundry

Heritage Park Skilled Nursing & Rehab
08.2005 - 02.2017

Purchase Order Clerk & Supervisor

Heritage Ministries Management Company
11.2003 - 07.2005

2007-2017

Jamestown Community College

1999

Tidewater Community College

1991

Central Texas College

High School Diploma -

Cassadaga Valley High School (CVCS)
Charles Wittenbrook