Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Charles Wittenbrook

Hayes,VA

Summary

I am good with people, providing customer service, dealing with people who are upset. I have experience helping people over the phone, scheduling, receiving and shipping, and electronic information.

Overview

19
19
years of professional experience

Work History

Sales Associate

The Home Depot
09.2021 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Supervisor of Housekeeping & Laundry

Heritage Park Skilled Nursing & Rehab
08.2005 - 02.2017


-Used computer skills to process time off requests (TOR's) and timecards, order supplies, and write evaluations.

  • Placed orders for housekeeping and laundry supplies
  • Used a simple spreadsheet to do frequent cost comparsions and track laundry processing output.
  • Supervised a total of 19 people.
  • Provided customer service to residents and their family members.

Purchase Order Clerk & Supervisor

Heritage Ministries Management Company
11.2003 - 07.2005

-Data Entry. Entered dept. purchase orders into Symix accounting system.

  • Liaised with suppliers and vendors for prompt delivery of orders.
  • Updated company tracking system with latest information.

-Filed purchase orders, receipts/packing slips.

-Ordered medical supplies and incontinence products.

-Assisted Accounts Payable (A/P) with orders invoiced but not received (INR), and orders received but not invoiced (RNI).

-Periodically inventoried medical equipment under warranty or rented.

-Saved company money by returning rented equipment and purchasing them.

-Was made supervisor.

Education

2007-2017

Jamestown Community College
Jamestown, NY

1999

Tidewater Community College
Norfolk, VA

1991

Central Texas College
Killeen, TX

High School Diploma -

Cassadaga Valley High School (CVCS)
Sinclairville, NY
06.1980

Skills

  • Excellent People Skills
  • Stocking and Replenishing
  • Inventory Control Procedures
  • Conflict Resolution
  • Documentation and Recordkeeping
  • Customer Service

Timeline

Sales Associate

The Home Depot
09.2021 - 12.2022

Supervisor of Housekeeping & Laundry

Heritage Park Skilled Nursing & Rehab
08.2005 - 02.2017

Purchase Order Clerk & Supervisor

Heritage Ministries Management Company
11.2003 - 07.2005

2007-2017

Jamestown Community College

1999

Tidewater Community College

1991

Central Texas College

High School Diploma -

Cassadaga Valley High School (CVCS)
Charles Wittenbrook