Christina White
Anchorage ,AK
Summary
Driven and resourceful administrative professional with 11 years of experience supporting and assisting high-achieving executives in a variety of roles. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities and supporting professional needs with well-organized precision. Successfully manages high-volume workloads in a rapidly changing environment.
Overview
11
11
years of professional experience
Work History
Executive Administrative Assistant
Jacob & Co
12.2019 - Current
- Reduced errors and process delays by streamlining local operations, policies, and systems.
- Trained agents on software, procedures, and brokerage requirements.
- Assisted the Broker with special projects and various processes.
- Managed multiple milestones and deliverable deadlines, simultaneously.
- Coordinated with agents, clients, lenders, and escrow to facilitate smooth sales transactions, from pending to close, for multiple agents; reviewed, executed, and verified confidential documents, contracts, and disclosures
- Developed websites, graphics, and social media pages to increase product awareness.
- Worked with Broker to create and implement strategic customized marketing campaigns for various platforms to attract and retain client engagement.
- Compiled data, and created and maintained master client databases for individual team members.
- Retained agents and clients through support, education, and maintaining positive working relationships.
- Solved multi-faceted problems by analyzing and identifying value-added solutions..
- Established a positive flow of communication with agents, clients, lenders, and all personnel involved in closing transactions.
- Established and maintained a CRM system to manage new and existing clients.
- Managed client files and agent records with confidentiality and extreme discretion
Real Estate Transaction Coordinator
Baer Home Group
01.2017 - 12.2019
- Managed and processed all real estate transactions from contract execution to closing.
- Ensured file quality adhered to all applicable compliance regulations.
- Completed all post-closing procedures and ensured all disbursements were received.
- Drafted, reviewed, and executed confidential documents, contracts, and disclosures.
- Established and maintained client and business relationships by defining their needs accurately and resolving issues promptly.
- Communicated effectively with all parties involved in closing transactions while ensuring all required documents were collected.
- Assisted with communications, marketing, and Customer Relationship Management (CRM).
- Promoted active listings through social media management and marketing.
- Ordered and scheduled all contractually required services and inspections.
Administrative Coordinator
Keller Williams Realty
01.2012 - 01.2017
- Managed satellite office.
- Trained and supported administrative support staff to improve office efficiency
- Cross-trained to support various positions.
- Assisted with agent onboarding, offboarding, and processing.
- Created and maintained the Standard Office Policies manual.
- Prepared detailed documents and reports in adherence to administrative processes.
- Interacted with staff and agents to manage communications.
- Provided social media management and marketing support for all training sessions and events.
- Organized and coordinated brokerage training meetings.
- Scheduled office meetings and client appointments for staff and real estate teams.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate instructions.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Ordered and maintained office supplies and equipment.
- Any and all clerical-type duties as assigned.
Education
High School Diploma -
NineStar
Anchorage, AK04.1999
Skills
- Administrative Management
- Staff Training
- Workflow Processes
- Transaction Coordination
- Verbal and Written Communication
- Brand Management & Digital Marketing
- Client Care and Customer Service
- Contact Management Systems
- Records Management Databases
- Microsoft Office
Timeline
Executive Administrative Assistant
Jacob & Co
12.2019 - Current
Real Estate Transaction Coordinator
Baer Home Group
01.2017 - 12.2019
Administrative Coordinator
Keller Williams Realty
01.2012 - 01.2017
High School Diploma -
NineStar
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