Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cara Wickline

San Marcos

Summary

Dedicated professional with over 15 years of customer service experience, including 4 years as a pediatric chairside dental assistant and proficient in Dentrix. Known for exceptional multitasking and organizational skills, I thrive under pressure and am committed to being a reliable team player. I welcome constructive feedback and manage retention calls with composure. Passionate about payroll and accounts payable, I prioritize accuracy and efficiency in all tasks.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Chief Executive Officer of Our Crazy Crew (CEO) /Stay at Home Mom

Our Crazy Crew
10.2015 - Current
  • As the CEO of Our Crazy Crew, I juggle an array of multiple roles
  • My masterclass in 'Everything' has equipped me with unparalleled skills in a variety of highly specialized positions
  • As Nurse Extraordinaire, I administer countless doses of TLC and first aid
  • I also manage a demanding roster of patient care, often while simultaneously negotiating peace treaties between feuding siblings
  • As lead Housekeeper, II orchestrate a high-speed, daily clean-up operation using advanced techniques in mystery stain removal and whites actually being white again
  • As the Family Therapist, I act as the go-to professional for conflict resolution and providing expert counseling on any and all issues
  • With my Culinary Wizard skills I design and execute thousands of experimental meals (yes, they are ALL experimental), transforming ordinary ingredients into palate-pleasing masterpieces (with occasional detours into 'What's Left in the Fridge Surprise')
  • I fearlessly tackle plumbing emergencies with nothing but a plunger and a can-do attitude, proving that a little creativity and the right YouTube tutorial can solve almost anything!
  • I successfully manage family events ranging from birthday parties to holiday gatherings, showcasing exceptional skills in budget management (it's amazing what you can do with a $50 gift card)
  • I act as the primary chauffeur for various social gatherings, sporting events, and last-minute school projects, mastering rush hour traffic like a pro, ensuring smooth transport to school, friend functions, and, (everyone's favorite), trips to the grocery store, all while curating a playlist that suits every mood
  • I mend and modify clothing with precision, transforming minor wardrobe malfunctions into stunning fashion statements, leveraging skills acquired from countless DIY YouTube tutorials and a lot of trial and error

Dental Assistant

Children's Dentistry
08.2011 - 08.2015
  • Assisted Dentists during patient procedures and oral surgeries in a fast paced office and in the OR
  • Took and developed X-rays, educated patients and parents about oral health strategies and care
  • Properly cleaned, sterilized and set up dental tools as well as examination and treatment rooms in a timely manner
  • Provided treatment plan for each patient prior to Doctor entering the room and provided diagnostic information and X-rays for our emergency and same day patients
  • Completely and thoroughly charted treatment and notes for each patient using Dentrix
  • Complied with all policies and procedures of the office as well as HIPPA and OSHA regulations
  • Maintained Doctors schedule and adjusted when needed
  • Answered phone calls, checked patients in and out, sent fax's, made copies and filed papers
  • Performed daily, weekly, and monthly cleaning of op rooms, front office and break room

Bookkeeper

Cheyenne Health Care
09.2003 - 09.2005
  • Processed employee payroll and demonstrated ability to meet deadlines efficiently
  • Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department transfers
  • Resolved payroll discrepancies by collecting and analyzing information
  • Maintained payroll operations by following policies and procedures and reported any changes
  • Maintained employee confidence by keeping information confidential
  • Prepared and submitted reports to supervisor
  • Printed, sorted, and distributed payroll checks to all employees
  • Handled all employee files and presented orientation material to new hires
  • Handled all accounts payable and processed payments on time to meet deadlines
  • Previewed and verified invoices and set invoices up for payment
  • Entered and uploaded invoices into system, tracked expenses and processed expense reports
  • Reconciled accounts payable transactions, prepared analysis of accounts, monitored accounts to ensure payments were up to date
  • Researched and resolved invoice discrepancies and issues
  • Maintained vendor files, corresponded with vendors and responded to inquiries
  • Produced monthly reports, assisted with month end closing and provided supporting documentation for audits

Customer Service Specialist

Safecard Services, Inc
06.2000 - 08.2002
  • Detail-oriented customer service specialist with extensive experience in inbound call center operations, focusing on safe card services for credit card protection
  • Skilled in providing exceptional service to customers while effectively addressing concerns and promoting retention strategies
  • Proven ability to resolve issues promptly and empathetically, enhancing customer satisfaction and loyalty
  • Strong communication and problem-solving skills, with a commitment to achieving performance targets and maintaining a high level of professionalism in fast-paced environments

Education

Diploma - General

East High School
Cheyenne, WY
06.2000

Diploma - FFA

East High School
Cheyenne, WY
06.2000

Skills

  • Financial account reconciliation
  • Proficient in Dentrix software
  • Medical imaging
  • Infection control
  • Dental terminology
  • Dental office experience
  • Patient care
  • Sterilization
  • Dental/Chairside assisting
  • Medical office experience
  • Medical Imaging
  • Medical Scheduling
  • Patient data management
  • Payroll processing expertise
  • Front desk operations
  • Skilled in Microsoft Office applications
  • Proficient in Excel and Outlook
  • Ledger account management
  • Accounts payable management
  • Computer Operation
  • Office Management
  • Receptionist
  • CPR
  • General Ledger Reconciliation
  • Clerical experience
  • Balance sheet reconciliation
  • Bookkeeping
  • General ledger reconciliation
  • Cash handling
  • Fast and accurate typing
  • Filing
  • Bank reconciliation
  • Accounts Receivable
  • Administrative experience
  • Proficient in Word
  • Windows operating system proficiency
  • Customer service
  • Cash register
  • Office Administration
  • HIPAA compliance knowledge
  • OSHA compliance knowledge
  • Computer skills

    • SKILLS

  • Effective communication
  • Organizational skills
  • Ability to multitask
  • Team player
  • Phone etiquette
  • Respectful
  • Empathetic
  • Adaptable
  • Positive attitude
  • Flexible
  • Patient
  • Attention to detail
  • Honest
  • Dedicated
  • Works well with others
  • Quick learner

Certification

  • Radiology Certification
  • Certified Dental Assistant
  • First Aid Certification

Timeline

Chief Executive Officer of Our Crazy Crew (CEO) /Stay at Home Mom

Our Crazy Crew
10.2015 - Current

Dental Assistant

Children's Dentistry
08.2011 - 08.2015

Bookkeeper

Cheyenne Health Care
09.2003 - 09.2005

Customer Service Specialist

Safecard Services, Inc
06.2000 - 08.2002

Diploma - FFA

East High School

Diploma - General

East High School

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