Carter Wolpert
CA
Summary
Organized and dependable team worker, successful at managing multiple goals with a positive attitude. Willingness to take on added responsibilities to meet and go above company standards.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Bartender
Sheraton Marriott, Fairplex
6 2023
- Anticipate guest wants and needs
- Create an enjoyable and safe environment for guests.
General Manager/Bar Manager
Hidalgo’s Cocina
11.2022 - 06.2023
- Run daily operations and handle any issues regarding the restaurant
- Craft cocktails while maintaining a safe environment for guests
- Go through hiring process for staff as well as daily produce orders and scheduling
- Coordinate events while maintaining an enjoyable environment for guests dining in and staff
- Generate reports to watch cash flow and costs within the restaurant.
Guest Service Expert/Night Audit
VEA Newport Beach
05.2022 - 11.2022
- Check guests in and out while making accommodations easily accessible
- Responsible for rolling day in PMS systems
- Ran hotel paperwork for the day and compiled data for executive reports for all other departments
- Able to problem solve guest issues in an efficient and empathetic way.
Server/Barback
Mulberry Street Ristorante
04.2021 - 02.2022
- Maintained a safe and clean food environment
- Take orders and enter them into computer system
- Responsible for stocking the bar and assisting guests dining at the bartop.
Guest Service Expert
The St. Regis Aspen Resort
11.2020 - 04.2021
- Contribute to team effort by participating in Job Sharing
- Assisted guests with directions around town and helped guests with dinner reservations
- Ensured guest arrival and check-in went smoothly and the guests bags were taken to their rooms
- Trained under Marriott standards and Forbes Travel Guide to maximize the luxurious guest experience.
Education
California State Polytechnic University
Pomona, CA 08.2018 - 05.2022
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Singelyn Graduate School of Business
Pomona, CA 08.2023 - 05.2025
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Cornell University
Ithaca, NY 06.2017 - 05.2017
Skills
Cash Management Solutions
Active Listening
Product Knowledge
Strong time management
Activities
Whittier Area Community Church, Whittier, CA, Youth Volunteer, 07/2014, 07/2015, Responsible for planning all events and games; Organized small breakout groups and activities for engagement, Worked with elementary school students during summer vacation bible school (VBS), Led prayer with students in a positive manner
Timeline
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Singelyn Graduate School of Business
08.2023 - 05.2025
General Manager/Bar Manager
Hidalgo’s Cocina
11.2022 - 06.2023
Guest Service Expert/Night Audit
VEA Newport Beach
05.2022 - 11.2022
Server/Barback
Mulberry Street Ristorante
04.2021 - 02.2022
Guest Service Expert
The St. Regis Aspen Resort
11.2020 - 04.2021
California State Polytechnic University
08.2018 - 05.2022
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Cornell University
06.2017 - 05.2017
Bartender
Sheraton Marriott, Fairplex
6 2023
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