Christina Williams
Allentown,PA
Summary
Nursing Supervisor with a Regional Service agency serving 13 school districts and 3 career and technical centers in Northampton, Monroe, and Pike Counties, providing direct and indirect services to 79,000 public school children; 9,000 non-public school children; and 7,000 professional staff. Proven to deliver exemplary level of healthcare service, trainings, guidance, to stakeholders. Coordinate admission of students into educational programs to ensure educational equity. Plan and implement strategies for developing improved health care management of students with complex needs. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff and stakeholder development leading to high performing outcomes. Passionate about collaborative leadership and staff development to create goal driven outcomes.
Overview
20
20
years of professional experience
Work History
Supervisor of Health and Nursing Services
Colonial Intermediate
Easton, PA
10.2017 - Current
- Current positions offers regional support to 13 school districts and 3 career and technical centers in Northampton, Monroe, and Pike Counties. My position was of service to 79,000 public school children; 9,000 non-public school children; and 7,000 professional staff.
- Provides consultation and procures resources to further develop procedures and workplace climate initiatives surrounding DEI initiatives.
- Diversity, Equity, and Inclusion committee member.
- Developed staff trainings to review complex medical needs of students attending school
- Development of safety trainings with a focus on non typically developing children
- Pandemic Coordinator for our service region
- Regional contact tracer and COVID-19 positive case investigation
- Regional targeted COVID-19 vaccine clinic management
- Workers compensation specialist for our 1500 employees
- Developed and manage employee wellness program
- Developed trainings for school nurses to provide onsite hands on training to accommodate children with complex medical needs.
- Established community based relationships providing opportunities for staff students and family members.
- Assisted with regulatory issues such as compliance.
- Created and implemented organizational policies and procedures.
- Organized and managed contracts directly related to strategic mission of ensuring educational equity to students that required healthcare services.
- Provided in-depth support to executive staff in regards to public health programs and administration.
- Consulted with healthcare professionals on business decisions.
- Analyzed current programs to determine effectiveness.
- Maintained credentialing and immunization logs for employees.
- Reviewed requests for expenditures and determined if such applications were justified and within budget.
- Developed and maintained electronic record management systems to analyze and process data.
- Recruited, oriented and trained healthcare staff members.
- Managed team schedule and workflow between jobs.
- Defined testing protocols, quality assurance initiatives and policies and procedures.
- Created customized care plans, working with medical staff, educational staff, and families to assess and meet individual needs.
Home Infusion Registered Nurse
Self Employed Nurse
Allentown, PA
06.2020 - Current
- Instructed patients and caregivers in standard care, developed and revised individual plans of care and implemented physician orders.
- Collaborated with administrative and pharmacy staff to plan refill scheduling and deliveries of medications.
- Performed infusion and patient assessments and monitored patient response to fulfill emergency needs and provide psychosocial support.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints and current symptoms.
- Administered different therapies and medications in line with physician orders and treatment plan.
Correctional Registered Nurse
Primecare Medical Lehigh County And Buck County
Allentown, United States
01.2014 - 11.2019
- Managed care of up to 1,300 person census in the correctional facility.
- Performed mental health evaluations when warranted and recommended patients to therapists.
- Complied with all security regulations within theprison system and administered care in safest possible environment.
- Treated a variety of illnesses affecting offenders in close quarters.
- Created and implemented care plans for prisoners suffering from chronic conditions.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
- Advocated for and strived to protect health, safety and rights of patient.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development, and nursing simulation activities.
- Provided skilled, timely, and level-headed emergency response to critically-ill patients.
- Delivered a high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determine the severity of injuries and illnesses.
Registered Nurse
Extended Family Care
Allentown, PA
01.2015 - 10.2018
- Implemented medication and IV administration, catheter insertion and airway management.
- Provided direct patient care, stabilized patients and determined next course of action.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Advised patients and caregivers of proper wound management, safe medication use and disease management.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Registered Nurse
St. Luke's University Health Network
Allentown, PA
01.2015 - 10.2017
- Assessed patient physical, social, language or mental needs
- Provided support services regarding treatments and administration of medication as ordered
- Performed direct clinic nursing administrative duties
- Analyzed and interpreted patients' histories, symptoms, physical findings and diagnostic information to develop appropriate diagnosis.
- Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
- Collaborated with multi-disciplinary teams to assess holistic healthcare profiles of all pediatric patients.
- Provided basic educational services to parents and guardians on topics such as child growth and development and special needs.
- Interacted with child welfare personnel and social workers in cases involving concerns about overall well-being.
- Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
- Aided in designing healthcare plans for pediatric patients based on individual medical needs and living situations.
- Monitored ongoing metrics for children with chronic health conditions, both remotely and within office settings.
- Educated social workers and child welfare personnel on complex health issues, providing valuable insight into pediatric patients' conditions.
- Identified common pediatric and adolescent illnesses to plan and implement interventions and management.
- Asked parents pre-determined questions based on age of child.
- Provided educational support to patients and families to inform them of procedures.
- Thrived in high volume atmosphere providing care ranging from wellness visits to illnesses, injuries and life-threatening conditions.
- Completed school forms and patient charts, using EPIC Health managment.
- Helped young patients feel comfortable with procedures and immunizations.
- Trained family members in how to care for patients and manage individual conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations.
Licensed Practical Nurse
Liberty Nursing Center -HCR Manor Care
Allentown, PA
01.2013 - 03.2014
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Comforted and counseled patients and families throughout care process.
- Assisted with admissions, appointments, transfers and discharges.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed functional assessments for admission and discharge.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Education
Bachelor of Science - Science/Nursing Degree
Slippery Rock University of Pennsylvania
Slippery Rock, PA12.2022
Associates - Applied Science in Nursing
Lehigh Carbon Community College Schnecksville
05.2016
Nursing Diploma - License Practical Nurse
Lehigh Carbon Community College
Schnecksville, PA08.2013
Skills
- Hospital Experience
- Skilled Nursing Experience
- EMR Systems
- Employee Orientation
- Planning and managing resources to accomplish organizational goals
- Multidisciplinary Team Collaboration
- Budgeting
- Scheduling
- Staff Management
- Staff Education
- Treatment Planning
- Quality Management
- Legal Compliance
- Quality Improvement/Management
- Professional Development
- Budget Management
- Wellness services
- Training and mentoring
- Student records management
- Conflict resolution techniques
- Decision Making
- Growth planning
- Operations oversight
Accomplishments
- Recipient of the Mary Beth Bianco Courage Award for my outstanding leadership in Pandemic management.
- Collaborated with team in the development of company wellness program.
- Regional collaboration with multiple disciplines to form a school based feeding team with focus on sensory feeding issues.
- Developed a regional hub for pandemic management and communication to assist districts in the development of health and safety plans.
- Was the liaison between state government entities including the governors office, the department of education, and the department of health to assist all regional schools, public and private in pandemic management and regional vaccine distribution.
- Regional organization of Health and Safety training for for community stakeholders.
- Was a featured presenter at the Voices of School Health Conference presenting on various topics including "Management of Students with Complex Medical Needs" and "Beyond the Behavior: Medical Considerations for Children with Autism"
- Certified Red Cross Instructor for CPR/First Aid/AED, and BLS.
Timeline
Home Infusion Registered Nurse
Self Employed Nurse
06.2020 - Current
Supervisor of Health and Nursing Services
Colonial Intermediate
10.2017 - Current
Registered Nurse
Extended Family Care
01.2015 - 10.2018
Registered Nurse
St. Luke's University Health Network
01.2015 - 10.2017
Correctional Registered Nurse
Primecare Medical Lehigh County And Buck County
01.2014 - 11.2019
Licensed Practical Nurse
Liberty Nursing Center -HCR Manor Care
01.2013 - 03.2014
Bachelor of Science - Science/Nursing Degree
Slippery Rock University of Pennsylvania
Associates - Applied Science in Nursing
Lehigh Carbon Community College Schnecksville
Nursing Diploma - License Practical Nurse
Lehigh Carbon Community College
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