Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cy Alexander

Lincoln,NE

Summary

I have 2 1/2 years in Customer service and talking to customers of the company. I have learned to help the customer with any on the questions or concerns about the problem or situation the customer is in. I am dedicated to helping the customer with their needs while also benefiting the company and doing what the company asks of me.

Overview

2
2
years of professional experience

Work History

Residential Installation Technician

Allo Communications
10.2022 - Current
  • I provided excellent customer service, addressing questions and concerns during the installation process. I also helped elderly customers understand more about their tv and their internet.
  • I thoroughly installed houses so the customer did not have to call the company and have another technician get sent out to the house.
  • I communicated with customers on where they wanted the equipment and gave them the best service I could give.
  • I was responsible for a market in Ashland NE where I was the only technician out there to help the customers and give them the services the needed.
  • I recieved positive feedback from customers for jobs I did in the Ashland area.

Cashier

Caseys General Stores Inc
10.2021 - 10.2022
  • I got to talk to a lot of customers and shadow some of the more experienced workers and learn more about how to put the customers needs first.
  • I learned a lot about customer service and finding out ways to make the customers needs a priority and get them the service they needed while also keeping the companies needs in mind

Education

Business AA - Business

Southeast Community College Area
Lincoln, NE
12.2024

High School Diploma -

Waverly High School
Waverly, NE
05.2021

Skills

  • Customer Relations
  • Network Connectivity
  • Following safety practices
  • Customer service
  • Communication
  • Inventory Management
  • Computer literacy
  • Problem solving

Timeline

Residential Installation Technician

Allo Communications
10.2022 - Current

Cashier

Caseys General Stores Inc
10.2021 - 10.2022

Business AA - Business

Southeast Community College Area

High School Diploma -

Waverly High School
Cy Alexander