Cy Bishop
Tucson,Arizona
Summary
I have a lot of experience in a lot of different fields but one thing they all have in common is customer service. I have a lot of experience dealing with customers, employees, etc., all across the board. I am very reliable and will be there when the job needs me. Very driven to make work an enjoyable place for coworkers as well as a profitable place for the business.
Overview
9
9
years of professional experience
Work History
Sales Floor Manager
AB46 Investments LLC
Tucson, AZ
03.2024 - Current
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Developed high-performing sales teams through regular coaching, mentoring, and performance reviews.
- Handled team member cash outs, reported discrepancies and maintained precise financial records.
- Assisted customers with returns, refunds and resolving transaction issues.
Team Lead
AB46 Investments LLC
Tucson, AZ
07.2023 - 03.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Budtender
AB46 Investments LLC
Tucson, AZ
01.2022 - 07.2023
- Answer questions about medicinal and recreational uses and effects and qualities of different strains.
- Check guests' photo identification for validity and age requirements.
- Sell flowers, concentrates and edibles in fast-paced environment.
- Restock supplies and arrange displays.
Head Pastry Chef
Le Farfalle
07.2021 - 11.2021
- Monitored baking ingredient stocks and replenished items to maintain sufficient quantities for pastry production.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Oversaw purchasing, storage and use of kitchen supplies.
- Managed in-store, pick-up orders and catering needs.
Assistant Manager
Kilwin's Chocolates
02.2021 - 07.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Shift Lead
Orlandos Pizza
01.2020 - 02.2021
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Car Detailer
Self Employed
07.2019 - 01.2020
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Drywall Repairman
Pierpont Construction
10.2018 - 07.2019
- Implemented preventive maintenance measures to decrease emergent issues.
- Maintained inventory of repair supplies and ordered parts.
Retail Keyholder
Sperry
01.2018 - 10.2018
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Educated customers on promotions to enhance sales.
Server
Mellow Mushroom
01.2016 - 12.2017
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
No Degree -
University of South Carolina - Beaufort
No Degree - Business
Trident Technical College
High School Diploma -
Bishop England High School
2016
Skills
- Project development and life cycle
- Team Leadership
- Strategic Planning
- Negotiation
- Conflict Resolution
Timeline
Sales Floor Manager
AB46 Investments LLC
03.2024 - Current
Team Lead
AB46 Investments LLC
07.2023 - 03.2024
Budtender
AB46 Investments LLC
01.2022 - 07.2023
Head Pastry Chef
Le Farfalle
07.2021 - 11.2021
Assistant Manager
Kilwin's Chocolates
02.2021 - 07.2021
Shift Lead
Orlandos Pizza
01.2020 - 02.2021
Car Detailer
Self Employed
07.2019 - 01.2020
Drywall Repairman
Pierpont Construction
10.2018 - 07.2019
Retail Keyholder
Sperry
01.2018 - 10.2018
Server
Mellow Mushroom
01.2016 - 12.2017
No Degree -
University of South Carolina - Beaufort
No Degree - Business
Trident Technical College
High School Diploma -
Bishop England High School