Cy Viator
Hutchins,TX
Summary
Proven leader with a track record of enhancing operational efficiency and team collaboration at Manheim Auto Auction. Excelled in coaching and mentoring, driving team performance through innovative management strategies. Demonstrated exceptional problem-solving and interpersonal communication skills, achieving significant improvements in customer service and team productivity. Passionate Lane Leader, Dealer Services, Imaging, Outside Coordinating with excellent car parking and retrieval history. Patrolled lots and checked vehicles to identify security and safety issues. Attentive, observant, and courteous to clients and staff. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Lane Leader
Manheim Auto Auction
03.2024 - Current
- Collaborated with fellow lane leaders to develop best practices for optimal performance across all lanes.
- Provided excellent customer service, addressing concerns promptly and courteously.
- Managed high-pressure situations during peak hours, maintaining a calm and professional demeanor.
- Mentored and trained new employees to ensure consistent performance across all lanes.
- Improved team efficiency by implementing new lane management strategies and procedures.
- Contributed to the development of training materials for newly hired lane leaders.
- Parked and retrieved cars according to customer needs.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Construction Site Supervisor
Altech Inc.
02.2017 - 08.2023
- Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
- Read plans and blueprints and communicated to workers.
- Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
- Enhanced client satisfaction, accurately interpreting blueprints and specifications to deliver high-quality results.
- Managed subcontractor personnel activity and team resources to meet all project requirements.
- Conducted thorough quality assurance checks on completed work to guarantee adherence to industry standards and client expectations.
- Actively communicated with crew and responded effectively to all questions, helping to build positive working environment for all.
- Communicated daily with vendors to keep project fully operational.
- Verified completed projects met approved time, quality, and cost estimates.
Head Cook
Patriot Cafe
10.2012 - 07.2015
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
Education
High School Diploma -
Delcambre High School
Delcambre, LA06.2001
Skills
- Operational Efficiency
- Team Management
- Coaching and Mentoring
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Guest service
- Effective Communication
- Relationship Building
- Team building
- Task Prioritization
- Self Motivation
- Lot monitoring
- Interpersonal Skills
- Analytical Thinking
- Client Service
- Professionalism
- Interpersonal Communication
- Continuous Improvement
- Vehicle operation
- Emergency protocols
- Analytical Skills
- Traffic direction
Timeline
Lane Leader
Manheim Auto Auction
03.2024 - Current
Construction Site Supervisor
Altech Inc.
02.2017 - 08.2023
Head Cook
Patriot Cafe
10.2012 - 07.2015
High School Diploma -
Delcambre High School
Similar Profiles
Zachary GrahamZachary Graham
Automotive Mechanic at Manheim Auto AuctionAutomotive Mechanic at Manheim Auto Auction
Daniel RiveraDaniel Rivera
Driver at Manheim Auto AuctionDriver at Manheim Auto Auction
James KlickJames Klick
4t Quality Inspector Trainier at Manheim Auto Auction4t Quality Inspector Trainier at Manheim Auto Auction
MICHAEL A. HACKETTMICHAEL A. HACKETT
Commercial Account Coordinator at Manheim Auto AuctionCommercial Account Coordinator at Manheim Auto Auction
Ramon DelcastilloRamon Delcastillo
Machine Repair Technician at DartMachine Repair Technician at Dart