Cyan Berry
Columbia,KY
Summary
-Upbeat and friendly team player with a good attitude and willingness to take on any task. Focused Stocker considered a team player and reliable employee.
-Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
-Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
-Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
-Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
General Manager
Berry Trucking LLC
03.2020 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Analyzed market trends and competitor activities to create competitive advantages.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Unload/Stocking Crew Member
Walmart
01.2020 - 08.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
- Great communication with directing customers and assisting with any questions and concerns.
- Providing customer service with a positive attitude and creating good experiences.
Cashier and Customer Service
Kroger
05.2019 - 08.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Warehouse Associate
Amazon
09.2017 - 11.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Daycare Teacher
Okolona Childcare Services
08.2016 - 02.2017
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Kept parents and co-workers informed on any daily changes and schedules.
- Established positive relationships with students and families
Cashier and Sales Associate
Peddlers Mall
02.2015 - 07.2016
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided excellent customer service for any questions, concerns and/or feedback.
- Lifted up to 50 pounds at once and used push forklift to move heavier loads
Education
Associate of Science - Animal Sciences
Elizabethtown Community And Technical College
Elizabethtown, KY05.2024
High School Diploma -
Campbellsville High School
Campbellsville, KY05.2016
Skills
- Audit Inventory
- Motivated Team Player
- Product Restocking
- Surface Work
- Customer Assistance
- Serve Customers
- Clear Communication
- Sales Floor Support
- Loading and Unloading
- Willing to Learn
- Money Handling
- Verbal and Written Communication
- Maintain Records
Timeline
General Manager
Berry Trucking LLC
03.2020 - Current
Unload/Stocking Crew Member
Walmart
01.2020 - 08.2020
Cashier and Customer Service
Kroger
05.2019 - 08.2019
Warehouse Associate
Amazon
09.2017 - 11.2018
Daycare Teacher
Okolona Childcare Services
08.2016 - 02.2017
Cashier and Sales Associate
Peddlers Mall
02.2015 - 07.2016
Associate of Science - Animal Sciences
Elizabethtown Community And Technical College
High School Diploma -
Campbellsville High School
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